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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $16.37
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Vision Insurance
Discovery nights
Holiday pay
Vacation pay
daily meals
uniforms
sick pay
Disability Coverage
Life insurance
Parking discounts
Staff lounge
Parental leave pay
Fur baby insurance
401(k) retirement plan
Discounted accommodations
dental coverage
Job Description
Four Seasons Hotels and Resorts is a globally recognized luxury hospitality company known for its commitment to exceptional service and creating memorable experiences for its guests. Powered by a dedicated team of individuals who share a passion for excellence, Four Seasons fosters a culture of continuous improvement, genuine hospitality, and respect among colleagues and guests alike. The organization believes that the foundation of remarkable guest experiences lies in an outstanding employee experience and workplace culture. This belief underscores Four Seasons' emphasis on recognizing returning guests, warmly welcoming newcomers, and treating everyone with the utmost respect and kindness, mirroring the way... Show More
Job Requirements
- a minimum of two years of hospitality or related work experience is preferred
- education: high school education or equivalent experience
- requires reading, writing and oral proficiency in the English language
- ability to make coffee and tea drinks at the guest requests and Four Seasons standards specifications
- ability to accurately process cash and credit card transactions
Job Qualifications
- a minimum of two years of hospitality or related work experience is preferred
- education: high school education or equivalent experience
- requires reading, writing and oral proficiency in the English language
- ability to make coffee and tea drinks at the guest requests and Four Seasons standards specifications
- ability to accurately process cash and credit card transactions
Job Duties
- providing counter service to guests through taking verbal requests for food and accommodating the expediting of such requests
- have the ability to describe the selection of food and beverage menu items to guests by offering interesting and vivid descriptions of each item's origin, taste, and preparation methods
- accommodate guest orders, anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
- properly and accurately close guest checks
- process cash and credit card payments
- properly settle voided checks or complimentary items
- breakdown, clean and set-up of Stir and its adjacent areas, including front of house, back of house, and seating areas
- comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
- work harmoniously and professionally with co-workers and supervisors
- assist with daily inventory and ordering and stock food and beverage and paper supplies
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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