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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $19.63
Work Schedule
Flexible
Benefits
hourly wage
Complimentary accommodations
employee discount
Complimentary employee meals
401k retirement plans
Job Description
Four Seasons is an internationally renowned luxury hospitality company, celebrated for its exceptional commitment to service, quality, and excellence. Recognized as a leading brand in the upscale hotel and resort industry, Four Seasons operates globally with a reputation that combines luxury accommodations and heartfelt customer care. Powered by its dedicated workforce, Four Seasons is much more than a hotel brand; it represents a culture where people strive to push boundaries, learn continuously, and treat one another with respect and kindness. This collective passion and commitment result in creating unforgettable experiences for guests, residents, and partners alike. At the heart of... Show More
Job Requirements
- Minimum one-year food and beverage service or equivalent
- ability to communicate professional and accurately
- ability to stand for 8 hours
- able to lift and carry up to 20 pounds
- ability to multi-task in a high volume and demanding environment
- strong problem-solving skills
- ability to handle difficult situations and guests
- valid US work authorization
- not eligible for work sponsorship or visa
Job Qualifications
- Minimum one-year food and beverage service or equivalent experience
- ability to communicate professionally and accurately
- strong problem-solving skills
- ability to handle difficult situations and guests
- ability to multi-task in a high volume and demanding environment
- physical ability to stand for 8 hours
- ability to lift and carry up to 20 pounds
Job Duties
- Prepare and serve coffee drinks such as espresso, cappuccino, and latte to standard recipes
- have knowledge of specialty drinks including their ratios, recipes, and techniques
- execute special orders and modifications to ensure all dietary restrictions are adhered to
- confirm guest orders including any special needs or requests using the hotel’s point-of-sales system
- check completed orders with the guest’s original order
- service and take orders from guests at the bar area offering detailed descriptions of each item’s origin, taste, and preparation methods
- maintain a working knowledge of coffees, menu offerings, and specialty drinks
- anticipate guest needs, ascertain satisfaction, offer suggestions, and respond promptly to guest concerns and requests
- properly and accurately close guest checks
- process cash and credit card payments
- properly settle voided checks or complimentary items
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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