
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $14.50 - $16.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
employee discount
Training and Development
Retirement Plan
Job Description
Starbucks, in partnership with Omni Hotels & Resorts, offers an exceptional café experience known globally for quality coffee and outstanding customer service. Starbucks is a leading coffeehouse chain that has established itself as a place not only to enjoy premium beverages but also to experience a welcoming and community-oriented atmosphere known as the "Third Place" between work and home. Omni Hotels & Resorts is a renowned luxury hotel brand recognized for its commitment to quality hospitality and guest satisfaction. By combining the legendary Starbucks brand with the distinguished Omni Hotels & Resorts hospitality environment, the Omni Starbucks Barista role offers a unique opportunity to engage with diverse customers in a dynamic, fast-paced setting.
As an Omni Starbucks Barista, you will be the face of the Starbucks Experience at Omni Hotels & Resorts locations. This role is vital in creating memorable moments for customers by offering legendary customer service characterized by promptness, warmth, and genuine care. The barista is responsible for preparing high-quality beverages and food products following strict recipe and presentation standards, ensuring consistency and excellence in every order. Maintaining a clean, calm, and organized store environment that reflects Starbucks' and Omni's commitment to safety, sustainability, and comfort is also integral to this role. You will embody the principles of integrity, honesty, respect, and enthusiasm that form the foundation of Starbucks and Omni's culture. This position not only involves individual performance but also influences team dynamics and overall store morale, requiring strong interpersonal skills and a proactive attitude toward teamwork and coaching. The Omni Starbucks Barista will be involved in training new partners, handling cash accurately, and adhering to attendance standards while playing an active role in fostering a positive and environmentally responsible workplace. This role is perfect for individuals passionate about coffee, customer service, and hospitality, looking to contribute to a globally respected brand within a prestigious hotel setting. Working at Omni Starbucks offers the blend of fast-paced coffee culture and luxury hospitality, providing extensive opportunities for growth, skill development, and pride in your work environment.
As an Omni Starbucks Barista, you will be the face of the Starbucks Experience at Omni Hotels & Resorts locations. This role is vital in creating memorable moments for customers by offering legendary customer service characterized by promptness, warmth, and genuine care. The barista is responsible for preparing high-quality beverages and food products following strict recipe and presentation standards, ensuring consistency and excellence in every order. Maintaining a clean, calm, and organized store environment that reflects Starbucks' and Omni's commitment to safety, sustainability, and comfort is also integral to this role. You will embody the principles of integrity, honesty, respect, and enthusiasm that form the foundation of Starbucks and Omni's culture. This position not only involves individual performance but also influences team dynamics and overall store morale, requiring strong interpersonal skills and a proactive attitude toward teamwork and coaching. The Omni Starbucks Barista will be involved in training new partners, handling cash accurately, and adhering to attendance standards while playing an active role in fostering a positive and environmentally responsible workplace. This role is perfect for individuals passionate about coffee, customer service, and hospitality, looking to contribute to a globally respected brand within a prestigious hotel setting. Working at Omni Starbucks offers the blend of fast-paced coffee culture and luxury hospitality, providing extensive opportunities for growth, skill development, and pride in your work environment.
Job Requirements
- Ability to learn quickly
- ability to memorize a large amount of beverage recipes in an appropriate timely manner
- ability to understand and carry out oral and written instructions and request clarification when needed
- strong interpersonal skills
- ability to work as part of a team
- some Starbucks, coffee house, or F&B experience preferred
Job Qualifications
- Ability to learn quickly
- ability to memorize a large amount of beverage recipes in an appropriate timely manner
- ability to understand and carry out oral and written instructions and request clarification when needed
- strong interpersonal skills
- ability to work as part of a team
- some Starbucks, coffee house, or F&B experience preferred
Job Duties
- Acts with integrity, honesty and knowledge that promote the culture, values, and mission of Starbucks and Omni Hotels & Resorts
- maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team
- anticipates customer and store needs by constantly evaluating environment and customers for cues
- communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift
- assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed
- contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager
- delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer
- discovers and responds to customer needs
- follows Starbucks operational policies and procedures, including Omni policies and procedures for cash handling safety and security, to ensure the safety of all partners during each shift
- counts bank deposit at end of all assigned register shifts, and balances house bank
- maintains a clean and organized workspace so that partners can locate resources and product as needed
- maintains all Omni Hotels & Resorts attendance and punctuality standards
- maintains all Moments of Service standards
- maintains Omni Starbucks uniform and appearance standards
- provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards
- follows health, safety and sanitation guidelines for all products
- attends all monthly store meetings and training sessions
- recognizes and reinforces individual and team accomplishments by using Omni Service Champion (OSC) cards
- recognizes and embraces Starbucks' commitment to environmental responsibility through recycling, ethical growing, conservation, and green planet practices
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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