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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $14.50 - $16.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
employee discount
Training and Development
Retirement Plan
Job Description
Starbucks, in partnership with Omni Hotels & Resorts, offers an exceptional café experience known globally for quality coffee and outstanding customer service. Starbucks is a leading coffeehouse chain that has established itself as a place not only to enjoy premium beverages but also to experience a welcoming and community-oriented atmosphere known as the "Third Place" between work and home. Omni Hotels & Resorts is a renowned luxury hotel brand recognized for its commitment to quality hospitality and guest satisfaction. By combining the legendary Starbucks brand with the distinguished Omni Hotels & Resorts hospitality environment, the Omni Starbucks Barista role offers... Show More
Job Requirements
- Ability to learn quickly
- ability to memorize a large amount of beverage recipes in an appropriate timely manner
- ability to understand and carry out oral and written instructions and request clarification when needed
- strong interpersonal skills
- ability to work as part of a team
- some Starbucks, coffee house, or F&B experience preferred
Job Qualifications
- Ability to learn quickly
- ability to memorize a large amount of beverage recipes in an appropriate timely manner
- ability to understand and carry out oral and written instructions and request clarification when needed
- strong interpersonal skills
- ability to work as part of a team
- some Starbucks, coffee house, or F&B experience preferred
Job Duties
- Acts with integrity, honesty and knowledge that promote the culture, values, and mission of Starbucks and Omni Hotels & Resorts
- maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team
- anticipates customer and store needs by constantly evaluating environment and customers for cues
- communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift
- assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed
- contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager
- delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer
- discovers and responds to customer needs
- follows Starbucks operational policies and procedures, including Omni policies and procedures for cash handling safety and security, to ensure the safety of all partners during each shift
- counts bank deposit at end of all assigned register shifts, and balances house bank
- maintains a clean and organized workspace so that partners can locate resources and product as needed
- maintains all Omni Hotels & Resorts attendance and punctuality standards
- maintains all Moments of Service standards
- maintains Omni Starbucks uniform and appearance standards
- provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards
- follows health, safety and sanitation guidelines for all products
- attends all monthly store meetings and training sessions
- recognizes and reinforces individual and team accomplishments by using Omni Service Champion (OSC) cards
- recognizes and embraces Starbucks' commitment to environmental responsibility through recycling, ethical growing, conservation, and green planet practices
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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