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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $18.00 - $20.00
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive pay
Tips
flexible schedule
Team-oriented environment
Training and development opportunities
safe work environment
Employee Discounts
Job Description
7 Brew is an innovative and fast-growing company revolutionizing the drive-thru coffee experience. Located in vibrant communities, 7 Brew is dedicated to delivering not just delicious and imaginative beverage options, but also providing a purposeful and mission-driven culture. With a vision to inspire a community of kindness through a revolutionary coffee experience, 7 Brew focuses on creating lasting connections between its team and guests. This company thrives on positivity, kindness, and an inclusive atmosphere, all of which contribute to the unique and memorable customer service experience that defines 7 Brew. Employees at 7 Brew are more than just workers –... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience preferred
- Ability to stand for extended periods
- Strong communication and interpersonal skills
- Capacity to work in a fast-paced outdoor environment
- Flexibility to work weekends and holidays
- Ability to lift up to 50 lbs
- Willingness to learn and follow company procedures
- Positive attitude and teamwork mindset
Job Qualifications
- Ability to create and maintain genuine, uplifting interactions with customers for up to five minutes at a time while taking orders, discussing flavors, or delivering drinks
- Ability to work carefully and quickly with espresso, hot water, coffee, dairy products, and flavored syrups
- Capability to work outside in service lanes for prolonged periods regardless of weather conditions
- Ability to safely lift up to 50 lbs
- Physical ability to stand comfortably for extended periods while serving guests
- Ability to climb ladders and use stepladders as needed
- Physical capacity to stand, sit, bend, kneel, twist, and squat as necessary to stock product and prepare service areas
- Capability to safely walk between and around cars in the drive-thru service lane while interacting with and delivering drinks to customers
- Ability to safely use a utility knife
- Availability to work a flexible schedule and minimum of three shifts per week
- Willingness to regularly work weekends and be available to work holidays if necessary
- Knowledge of company procedure for communicating time-off requests
Job Duties
- Converse directly with customers to confirm and personalize their drink orders and correctly key those orders into the point-of-sale system
- Collect payments from customers, provide receipts, and correctly count back any change
- Prepare all drinks and premixes to order, ensuring quality and consistency for each customer served
- Move with urgency and responsiveness, operating on the customer's time to provide prompt service
- Stay productive and proactive throughout the entire shift, supporting guest service even during slower periods
- Make personal connections with customers every day through genuine interactions, warm smiles, and open positive body language
- Know the full menu and drink offerings inside and out, guide customers, answer questions, and help them identify and order the drink they truly want, offering recommendations when appropriate
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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