Job Overview
Employment Type
Temporary
Hourly
Internship
Consulting
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Benefits
Paid Time Off
Training
employee discount
team environment
Career Development
uniform provided
employee recognition
Job Description
Richmond Hotel Ideally located in the heart of everything that makes Richmond a unique and special destination, the Omni Richmond Hotel is known for refined Southern hospitality in an elegant and relaxing setting. Nestled within the historic and vibrant Shockoe Slip district, our guests enjoy a location adjacent to timeless architecture, restaurants, nightlife and the scenic James River. The Omni Richmond is at the very center of Richmond's financial and legislative districts, blocks from the Virginia State Capitol.
Omni Richmond’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes fr... Show More
Omni Richmond’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes fr... Show More
Job Requirements
- Must be 18 years or older
- Flexible availability, including working weekends and holidays
- Strong interpersonal skills
- Ability to understand and carry out oral and written instructions and request clarification when needed
- Ability to memorize a large amount of beverage recipes in an appropriate timely manner
- Ability to learn and problem-solve quickly
- Some Starbucks, coffee house, or F&B experience preferred
Job Qualifications
- Some Starbucks, coffee house, or F&B experience preferred
- No previous experience required
- Ability to learn and problem-solve quickly
- Ability to memorize a large amount of beverage recipes in an appropriate timely manner
- Ability to understand and carry out oral and written instructions and request clarification when needed
- Strong interpersonal skills, such as customer-service
- Ability to work as part of a team
- Flexible availability, including working weekends and holidays
- Must be 18 years or older
Job Duties
- Acting with integrity, honesty and knowledge that promote the culture, values, and mission of Starbucks, and Omni Hotels & Resorts
- Contributing to positive team environment by recognizing individual and team accomplishments using Omni Service Champion (OSC) cards
- Delivering legendary customer service to all guests by acting with a 'guest comes first' attitude and connecting with the customer
- Anticipating and responding to guests' needs
- Following Starbucks operational policies and procedures, including Omni policies and procedures for cash handling safety and security
- Counting bank deposit at end of all assigned register shifts, and balancing house bank
- Maintaining a clean and organized workspace so that partners can locate resources and product as needed
- Following all Omni Hotels & Resorts attendance and punctuality standards, as well as Omni/ Starbucks uniform and appearance standards
- Providing quality beverages, whole bean, and food products consistently for all guests by adhering to all recipe and presentation standards
- Following health, safety and sanitation guidelines for all products
- Attending all monthly store meetings and training sessions
- Recognizing and embracing Starbucks’ commitment to environmental responsibility through recycling, ethical growing, conservation, and green planet practices
Job Location
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