
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid parental leave
Paid vacation
Life insurance
401(k) retirement plan
Job Description
Starbucks Coffee Company, founded in 1971, has evolved into one of the world's most renowned specialty coffee retailers, recognized globally for its commitment to quality, community, and culture. Located in Chicago, the Starbucks Reserve Roastery represents the brand's commitment to crafting exceptional coffee experiences and serving as a unique flagship location dedicated to coffee lovers everywhere. Starbucks Reserve stores are distinguished spaces within the Starbucks portfolio that offer a premium coffee journey through specialty roasted beans, innovative brewing methods, and artisanal food offerings. At the heart of Starbucks Reserve Roastery is a team-oriented and dynamic environment seeking passionate individuals dedicated to delivering excellence.
The role of Barista at the Main Bar within the Chicago Starbucks Reserve Roastery is a vital position responsible for embodying the Starbucks Reserve brand and creating an elevated coffee and food experience for customers. This position is designed for individuals who are enthusiastic about coffee culture, customer service, and operational excellence. As a barista, the individual serves not only as an operator of brewing equipment but also as an ambassador of coffee knowledge, guiding guests through the unique Reserve atmosphere characterized by exclusive merchandise, distinct décor, and a welcoming open layout. The Starbucks Reserve Barista sets the tone for guest experiences by offering personalized beverage and food recommendations based on customer preferences, ensuring each person leaves with a new appreciation for coffee’s rich complexities.
This role requires a balance of speed, attention to detail, and the ability to thrive in a fast-paced environment filled with innovation and a diverse team. The barista is expected to maintain impeccable composure, especially during peak hours, while upholding Starbucks’ high standards for quality and hospitality. As a contributor to the Starbucks Reserve experience, the barista models Starbucks’ guiding principles including integrity, honesty, and respect, and supports the team by upholding health, safety, and sanitation standards in all operations.
The Barista role also involves broad responsibilities that span customer service, sales, and operational tasks. These include managing beverage and food production, inventory tracking, cash handling, maintaining an organized workspace, and actively participating in the store’s event model to enhance the customer experience. This position demands flexibility, as shifts can occur during early mornings, evenings, weekends, and holidays, reflective of the dynamic nature of the business.
Starbucks Reserve Roastery values its partners and provides comprehensive benefits including medical, dental, vision coverage, paid parental leave, vacation, life insurance, and 401(k) retirement plans with employer match. Furthermore, Starbucks supports educational opportunities through the Starbucks College Achievement Plan, which offers 100% tuition coverage for a first-time bachelor’s degree. Starbucks is an inclusive employer committed to diversity and equity, inviting candidates from various backgrounds to apply and thrive within its culture.
The role of Barista at the Main Bar within the Chicago Starbucks Reserve Roastery is a vital position responsible for embodying the Starbucks Reserve brand and creating an elevated coffee and food experience for customers. This position is designed for individuals who are enthusiastic about coffee culture, customer service, and operational excellence. As a barista, the individual serves not only as an operator of brewing equipment but also as an ambassador of coffee knowledge, guiding guests through the unique Reserve atmosphere characterized by exclusive merchandise, distinct décor, and a welcoming open layout. The Starbucks Reserve Barista sets the tone for guest experiences by offering personalized beverage and food recommendations based on customer preferences, ensuring each person leaves with a new appreciation for coffee’s rich complexities.
This role requires a balance of speed, attention to detail, and the ability to thrive in a fast-paced environment filled with innovation and a diverse team. The barista is expected to maintain impeccable composure, especially during peak hours, while upholding Starbucks’ high standards for quality and hospitality. As a contributor to the Starbucks Reserve experience, the barista models Starbucks’ guiding principles including integrity, honesty, and respect, and supports the team by upholding health, safety, and sanitation standards in all operations.
The Barista role also involves broad responsibilities that span customer service, sales, and operational tasks. These include managing beverage and food production, inventory tracking, cash handling, maintaining an organized workspace, and actively participating in the store’s event model to enhance the customer experience. This position demands flexibility, as shifts can occur during early mornings, evenings, weekends, and holidays, reflective of the dynamic nature of the business.
Starbucks Reserve Roastery values its partners and provides comprehensive benefits including medical, dental, vision coverage, paid parental leave, vacation, life insurance, and 401(k) retirement plans with employer match. Furthermore, Starbucks supports educational opportunities through the Starbucks College Achievement Plan, which offers 100% tuition coverage for a first-time bachelor’s degree. Starbucks is an inclusive employer committed to diversity and equity, inviting candidates from various backgrounds to apply and thrive within its culture.
Job Requirements
- High school diploma or equivalent
- 1-2 years of specialty retail sales experience beneficial
- Ability to bend, twist, squat, reach, crawl, push/pull, climb stairs, and stand for long periods
- Ability to carry 35lb consistently
- Available to work flexible hours including early mornings, evenings, weekends, and holidays
- Reading, writing, and oral proficiency in English
- Health code certification per jurisdictional requirements
Job Qualifications
- Experience in service, culinary, restaurant, or entertainment industry
- Ability to memorize complex menus and ingredient builds
- Health code certification as required
- Strong interpersonal and communication skills
- Ability to multitask and prioritize
- Ability to work in multiple positions within store departments
- Ability to build relationships quickly
- Ability to learn quickly
- High attention to detail
- Facilitation and presentation skills beneficial
- Baking or culinary certification or degree beneficial
- Pizza making and basic culinary knife skills beneficial
- Reading, writing, and oral proficiency in English
- Ability to understand and carry out oral and written instructions
- Additional languages beneficial
Job Duties
- Act with integrity, honesty, and knowledge to promote Starbucks culture, values, and mission
- Provide a unique coffee and food-forward experience for every customer
- Serve as a coffee and food expert with exceptional product knowledge
- Maintain composure during high-volume periods
- Prepare quality beverages and food according to recipe standards
- Follow health, safety, and sanitation guidelines
- Deliver exceptional customer service
- Support store events and full-service models
- Maintain knowledge of rotating menu items and retail products
- Engage customers with recommendations and demonstrations
- Follow operational policies including cash handling and safety protocols
- Keep workspace clean and organized
- Support inventory management and receiving deliveries
- Use production planning tools for item availability
- Assemble beverage and food items with necessary equipment
- Stock and maintain display tables and supplies
- Proof doughs and laminates as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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