Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Rotating Shifts
Flexible
Benefits
Comprehensive group health benefits
Free Basic Life Insurance
Short Term and Long-Term Disability Insurance
retirement savings options
Paid Time Off
Tuition Reimbursement
on-site wellness center
Training and career growth pathways
Rewards and recognition programs
annual merit-based pay increases
Discretionary performance and service bonuses
Free parking
free food and discounted meals
Hotel, food and beverage, and entertainment discounts
Job Description
Live! Casino & Hotel is a premier entertainment destination that combines world-class gaming, upscale accommodations, fine dining, and vibrant nightlife. Located in a bustling area known for its dynamic atmosphere, Live! Casino & Hotel offers guests an immersive experience where entertainment meets exceptional service. It is a large-scale casino and hotel operation that operates 24 hours a day, 7 days a week, attracting a diverse clientele seeking fun, excitement, and luxury. The establishment is known for its commitment to fairness, teamwork, and a culture of fun, making it a unique and high-energy environment for both guests and team members alike.... Show More
Job Requirements
- High school diploma or equivalent GED
- One or more years of experience
- Must be able to obtain and maintain an Alcohol Beverage Control card and relevant health certifications
- Must comply with all state gaming regulations, including obtaining a license if required
- Ability to stand for long periods without sitting or leaning
- Ability to bend, stoop and reach while assisting guests
- Ability to carry trash bags weighing up to 25 lbs
- Use of stairs and elevators
- Ability to work flexible hours including high volume and fast-paced environment
Job Qualifications
- High school diploma or equivalent GED
- One or more years of experience in a similar role
- Ability to learn quickly
- Strong interpersonal and communication skills
- Ability to work effectively as part of a team
- Ability to understand and carry out oral and written instructions with clarification when needed
- Skilled at building relationships and engaging with customers
- Flexible work schedule
- Ability to prepare food and beverages to standard or customized recipes
Job Duties
- Act with integrity, honesty and knowledge that promote the culture, values and mission of Live! Casino & Hotel
- Maintain a calm demeanor during high volume or unusual events to keep store operations to standard and set a positive example
- Anticipate customer and store needs by evaluating environment and customer cues
- Communicate relevant information to management to support team responsiveness and create a welcoming environment
- Assist with new partner training through positive reinforcement and respectful coaching
- Contribute to a positive team environment by recognizing changes in morale and performance and reporting them
- Deliver legendary customer service by prioritizing customer needs and connecting with guests
- Follow operational policies including cash handling and safety procedures to ensure partner safety
- Maintain a clean and organized workspace for easy access to resources and products
- Provide quality beverages and food products consistently, adhering to recipe and presentation standards and health regulations
- Recognize and reinforce individual and team accomplishments
- Maintain regular and punctual attendance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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