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Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
Training and development opportunities
supportive work environment
Job Description
Ziggi's Coffee is a vibrant and community-focused coffee shop chain dedicated to delivering exceptional coffee experiences. Known for its commitment to quality and customer satisfaction, Ziggi's Coffee has established itself as more than just a place to grab a caffeine fix—it is a hub where guests can feel welcomed and connected. The company operates in a fast-paced, dynamic environment where passion for coffee and outstanding service are at the core of everything they do. Ziggi's values integrity, teamwork, and continuous growth, creating a workplace culture that nurtures employees and encourages them to thrive both personally and professionally.
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Job Requirements
- high school diploma or equivalent
- ability to work flexible hours including early mornings and weekends
- reliable transportation or means of getting to work
- ability to stand for extended periods
- strong work ethic and dependability
- ability to handle multiple tasks simultaneously
- friendly and approachable demeanor
Job Qualifications
- excellent communication and interpersonal skills
- ability to work efficiently in a fast-paced environment
- strong customer service orientation
- positive attitude and team player mentality
- willingness to learn and adapt
- previous experience in a customer-facing role preferred
- basic knowledge of coffee preparation helpful but not required
Job Duties
- greet each guest with genuine enthusiasm and create a welcoming environment
- personalize interactions by remembering regulars and making newcomers feel at home
- resolve customer concerns calmly and professionally
- maintain a high standard of guest service during peak hours
- support coworkers especially during busy shifts
- communicate openly and respectfully with team and leadership
- take pride in cleaning, stocking, and restocking stations
- balance making drinks, assisting guests, and keeping station clean while multitasking
- stay calm and prioritize when juggling multiple tasks
- think on your feet and adjust to guest needs including off-menu requests
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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