Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Paid Time Off
Employee Discounts
flexible scheduling
Opportunities for advancement
team environment
Job Description
Lodge Kohler is a distinguished hospitality establishment located in Green Bay, WI, renowned for its commitment to providing exceptional guest experiences in a welcoming and vibrant atmosphere. As part of the renowned Kohler group, Lodge Kohler embodies luxury, comfort, and impeccable service standards, catering to guests seeking an unforgettable dining and hospitality experience. The Leaps and Bounds Cafe, a key part of the lodge, offers a casual yet refined setting where guests can enjoy freshly prepared menu items, specialty coffees, and personalized service that reflects the establishment's dedication to quality and guest satisfaction.
We are currently seeking enthusiastic and customer-orie... Show More
We are currently seeking enthusiastic and customer-orie... Show More
Job Requirements
- High school diploma or equivalent
- Prior customer service experience preferred
- Availability to work mornings and weekends including holidays and special events
- Ability to stand for extended periods
- Good communication skills
- Basic math and cash handling ability
Job Qualifications
- High school diploma or equivalent
- Prior experience in customer service or hospitality preferred
- Ability to work in a fast-paced environment
- Strong interpersonal and communication skills
- Basic math skills for handling cash transactions
- Familiarity with standard operating procedures in food service
- Ability to work weekends, holidays, and special event days
- Friendly and professional demeanor
Job Duties
- Greet and provide guests with prompt and courteous service that exceeds their expectations
- Assist in the preparation of cafe menu items as ordered and according to procedure
- Assist with breakfast room service orders
- Accurately capture all sales and settlements in the cash register
- Handle reconciliation of sales and payments according to standard operating procedure
- Monitor freshness of food products to meet or exceed quality standards
- Be knowledgeable of all cafe policies and explains them to members and guests when asked
- Enforce cafe rules and policies including maintaining continuous knowledge of SOPs, programs and procedures
- Assist in answering the telephone and take messages when necessary
- Maintain an orderly, neat appearance of the register areas as well as all other areas of the store
Job Qualifications
Experience
No experience required
Job Location
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