Barista Lead - Duke University Hospital

Aramark is a global leader in food, facilities, and uniform services, operating in 15 countries worldwide. Dedicated to delivering exceptional service, Aramark serves millions of guests every day across various sectors including education, healthcare, business, and sports and entertainment venues. Rooted in service and united by a shared purpose, Aramark fosters an inclusive and diverse work environment that empowers its employees to grow professionally and create positive impacts on their communities and the planet. The company values equal employment opportunities and does not discriminate based on race, color, religion, gender, age, or other protected characteristics, ensuring a respectful and welcoming workplace for all team members.

The Barista Lead role at Aramark offers a unique opportunity for individuals with Starbucks leadership experience to step into a position that blends customer service excellence with operational leadership. As a Barista Lead, you will be responsible for creating memorable customer experiences by delivering high-quality beverages and products while maintaining a clean, organized, and inviting environment. The position is full-time, with shifts from 1:30 pm to 11:00 pm, emphasizing both hands-on service and leadership responsibilities.

This role involves overseeing the daily operations of the coffee bar, including training and mentoring baristas, handling financial transactions, and ensuring compliance with health, safety, and food safety standards. The Barista Lead will coach staff members on coffee and food preparation techniques, customer service skills, cash handling, and product knowledge, all essential components to running a successful location. Additionally, you'll be responsible for scheduling work assignments, coordinating task completion, and managing inventory such as stocking beverage coolers and service ware.

The Barista Lead must have a strong understanding of coffee making and be able to follow established recipes to maintain consistency and quality in every beverage prepared. Beyond preparation, this role requires setting up and breaking down the coffee bar each shift, while ensuring cleanliness and sanitation standards are consistently met. Operating the register and balancing the cash drawer accurately are also key duties, alongside adhering strictly to Aramark's cash handling policies.

Ideal candidates will not only bring barista expertise but demonstrate supervisory capabilities and the ability to work independently within a dynamic team environment. This position also calls for effective communication skills, basic math proficiency, and the ability to maintain composure during busy periods while delivering exceptional customer service. Food handling certification is required, reflecting the role's commitment to maintaining food safety compliance.

Joining Aramark as a Barista Lead means embracing a culture that supports professional development, values teamwork, and encourages taking initiative to achieve operational goals. This position offers the chance to grow your skills in leadership and customer relations within a globally recognized organization known for quality and integrity in service delivery. If you are passionate about coffee, motivated to lead by example, and eager to contribute positively to a fast-paced environment, this is an excellent opportunity to advance your career at Aramark.