Kennesaw State University logo

Barista - KSU Student Center - Marietta

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $14.00 - $15.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid holidays
vacation
retirement plans
Tuition waiver

Job Description

Kennesaw State University is a prominent public institution located in Georgia, recognized as one of the 50 largest public universities in the United States. With an enrollment of approximately 47,000 students, the university offers a wide range of academic programs including more than 190 undergraduate, graduate, and doctoral degrees. Kennesaw State University is committed to academic excellence, innovative research, and creating strong community partnerships that extend beyond the state, fostering global reach and influence. Their vibrant culture and entrepreneurial spirit create a dynamic environment where students become thought leaders, lifelong learners, and informed global citizens. The university is also known for its Division I athletics and diverse student body from over 100 countries worldwide. As part of the University System of Georgia, Kennesaw State University emphasizes core values such as respect, integrity, collaboration, inclusivity, and accountability, making it an employer of choice. The institution prides itself on offering competitive career opportunities and comprehensive benefits that support employee well-being and professional growth.

The role available is for a retail service assistant supporting the Dunkin' store located within the Student Center on Kennesaw State University's Marietta campus, with potential responsibilities extending to other retail outlets on site. This position offers a unique opportunity to provide excellent customer service in a fast-paced retail environment while maintaining high standards for cleanliness and product quality. As a retail service assistant, the individual is responsible for delivering prompt service, preparing quality beverages and food products following standard recipes or customization requests, and ensuring that the store environment remains clean and inviting. The role involves engaging with customers to meet their needs effectively and creating a positive experience that reflects the university's dedication to excellence. Additionally, the position includes assisting with new employee training and adhering to health, safety, and sanitation guidelines, including FIFO (First In, First Out) methods. This hourly role offers a competitive salary range of $14.00 to $15.00 per hour depending on experience, along with comprehensive benefits such as medical, dental, vision coverage, paid holidays, vacation, retirement plans, tuition waivers, and wellness options. This position requires the ability to work flexible hours, potentially including early mornings, evenings, or nights, and involves multitasking in a busy setting while maintaining professionalism and quality service. It is an essential support role in the university's retail operations, contributing to the overall campus experience for students, staff, and visitors. Kennesaw State University's commitment to equal employment opportunity and a respectful workplace ensures a fair and supportive environment for all team members.

Job Requirements

  • High school diploma or equivalent
  • Available to work flexible hours including early mornings, evenings, and/or nights
  • Able to learn quickly and understand and execute oral and written instructions
  • Maintains calm demeanor during high volume or unusual events
  • Able to handle multiple tasks or projects and meet assigned deadlines
  • Strong customer service skills and phone and email etiquette
  • Proficient with computer applications such as Microsoft Office
  • Acts with integrity, honesty, and promotes university values
  • Strong attention to detail and follow-up skills

Job Qualifications

  • High school diploma or equivalent
  • On-the-job training provided
  • ServSafe certified (preferred)
  • An undergraduate or advanced degree from an accredited institution of higher education in a related field (preferred)
  • Previous experience as a barista in a fast food establishment (preferred)

Job Duties

  • Follows university and store operating policies and procedures
  • Provides quality beverages and food products according to standard recipes or customized by request
  • Engages with customers and responds to customer needs by delivering legendary customer service
  • Anticipates customer and store needs by evaluating environment and customers cues
  • Communicates information to manager
  • Assists with new employee training
  • Follows FIFO methods, health, safety, and sanitation guidelines
  • Maintains a clean and organized workspace

Job Criteria

Experience

Entry Level (1-2 years)


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