Barista III

Coach is a prestigious global fashion house that was founded in New York in 1941. With a rich legacy rooted in craftsmanship and design, Coach has grown into a beloved brand known for its high-quality leather goods, accessories, and fashion items. As part of the Tapestry portfolio, a global house of brands, Coach is committed to pushing the boundaries of creativity, inclusivity, and innovation. The Tapestry family represents a commitment to equity, inclusion, and diversity, fostering an environment where all employees and customers can feel valued and inspired.

Coach embodies the spirited and courageous ethos of its hometown, New York City, channeling this energy into every product and customer interaction. The brand prides itself on crafting beautiful, functional items that are made to last and allow individuals to express their unique personalities. Coach is not just a fashion label but a cultural icon that connects with customers on a personal level, emphasizing authenticity and self-expression.

The role of Barista at Coach is a unique blend of customer service and brand representation. This position involves delivering exceptional experiences to every guest while contributing actively to the store's sales performance. The Barista is responsible for creating a warm and engaging environment that reflects the professionalism and enthusiasm synonymous with the Coach brand. As a frontline team member, the Barista plays a pivotal role in enhancing customer satisfaction and driving revenues through personalized service and knowledge of Coach products and offerings.

In this role, you will greet and assist customers warmly, ensuring memorable interactions that encourage repeat visits and loyalty to the Coach brand. Maintaining thorough knowledge of the menu, merchandise, and brand heritage enables the Barista to provide expert guidance and recommendations tailored to customer preferences. This role demands excellent selling skills, including promoting beverages, food items, and merchandise, customizing orders, and highlighting limited-availability products to meet sales goals.

Operational excellence is critical, requiring the Barista to uphold cleanliness and food safety standards diligently, proficiently operating espresso machines, grinders, and ovens to craft high-quality drinks. Collaboration with team members is essential, fostering a cooperative atmosphere that supports problem-solving and sharing of effective sales strategies. The role demands flexibility to work various shifts, including nights, weekends, busy seasons, and public holidays, aligning with the dynamic nature of retail and hospitality environments.

Working at Coach offers the opportunity to be part of a brand that values creativity, courage, and a strong customer focus. The company encourages continuous learning and development and champions a culture where employees can thrive professionally and personally. Coach is an equal opportunity employer committed to fostering a diverse and inclusive workplace. This position offers a base pay range of $15.00 to $18.00 and a comprehensive benefits package, including medical, dental, and vision insurance, 401(k), paid parental leave, commuter benefits, disability insurance, and tuition assistance. Join Coach and be part of a legacy that inspires and empowers individuals around the world.