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Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $16.00
Work Schedule
Flexible
Benefits
Group medical
Dental
Vision
Life
disability
flexible benefit plan
Colorado Family and Medical Leave Insurance Program (FAMLI)
Employee assistance program
Paid Time Off
401(k) plan with Company Match
Complimentary team member meals
Complimentary room nights at CoralTree Hospitality managed properties
Job Description
Hotel Polaris, located at the U.S. Air Force Academy in Colorado Springs, is a new and iconic establishment in the hospitality sector, dedicated to offering extraordinary experiences to guests. As part of the CoralTree Hospitality family, Hotel Polaris stands out as a vibrant symbol of excellence, combining military heritage with modern luxury accommodations and an unwavering commitment to guest satisfaction. This hotel is not just a place to stay but a destination where each visitor receives personalized service, reflecting attention to detail, warmth, and a passion for hospitality. The hotel’s innovative approach emphasizes not only comfort but also the creation... Show More
Job Requirements
- At least one year of customer service experience preferred
- Prior hospitality experience preferred
- Must be a United States citizen or possess a valid work permit
- Must possess valid Food Handler’s card upon hire
- Ability to work a flexible schedule that may include evenings, weekends and holidays
- Must be able to stand on feet and walk throughout the day
- Must be able to frequently lift and carry up to 50 lbs
- Must be able to bend, squat, push, pull frequently
Job Qualifications
- At least one year of customer service experience preferred
- Prior hospitality experience preferred
- Must be a United States citizen or possess a valid work permit
- Must possess valid Food Handler’s card upon hire
- Ability to work a flexible schedule that may include evenings, weekends and holidays
- Must be able to stand on feet and walk throughout the day
- Must be able to frequently lift and carry up to 50 lbs
- Must be able to bend, squat, push, pull frequently
Job Duties
- Greet our guests, providing excellent customer service for our guests as defined by outlet standards, taking orders, making quality beverage items to order, handling cash transactions
- Provide in a perfectly poured and timely manner all coffee, tea, alcoholic, and non-alcoholic beverages on the menu
- Share your knowledge and recommendations of the food & beverage menus to our guests
- Committed to delivering high levels of customer service
- Respond courteously and efficiently to queries and problems from guests, and all staff
- Genuine care about beverage standards
- Daily stocking and cleaning
- Communicate with culinary team regarding meal requirements, allergies, dietary needs, and special requests
- Contribute to positive team environment by recognizing issues, proactively working to resolve them, and communicating them to your restaurant manager
- Deliver distinctively different and authentic experiences to all guests by acting with a customer-comes-first attitude
- Commitment to above-par sanitation of the store and the work environment
- Utilize the freedom to go above and beyond and take initiative to resolve guest complaints and create loyalty
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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