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Job Overview
Employment Type
Temporary
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee assistance program
Job Description
The Lakefront Anchorage Hotel, formerly known as the Millennium Hotel, is a premier hospitality establishment located on the picturesque shores of Lake Spenard in Anchorage, Alaska. Nestled just one mile from Anchorage International Airport and four miles from downtown Anchorage, the hotel offers a unique and convenient gateway for travelers to explore the natural beauty and attractions of Alaska. This hotel boasts 248 well-appointed guest rooms and three excellent food and beverage outlets, providing guests with comfortable accommodations and diverse dining options. The Lakefront Anchorage Hotel is committed to delivering memorable experiences to every guest through exceptional service, pristine facilities,... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in customer service or hospitality preferred
- basic knowledge of beverage preparation preferred
- ability to operate beverage machines and equipment
- ability to learn and operate Point of Sale system
- strong interpersonal skills
- ability to handle cash accurately
- ability to maintain cleanliness and follow health standards
- ability to work flexible hours including weekends and holidays
- reliable and punctual
- good communication skills
Job Qualifications
- Basic knowledge of beverage preparation
- ability to operate beverage equipment
- ability to operate keyboard and learn Point of Sale procedures
- ability to memorize, recite and promote menu items
- ability to work well under pressure
- patience, tact and diplomacy
- consistent attendance and punctuality
- basic mathematical skills to operate cash register and manage transactions
- exceptional customer service skills
- ability to work as a productive team member and contribute positive energy
- professionalism in guest and associate interactions
- barista training or experience preferred
Job Duties
- Welcome and connect with every customer
- anticipate customer needs and suggest products to enhance service and meet sales goals
- respond promptly to customer needs and express thanks to all customers
- provide consistent quality beverages for all customers
- prepare beverages according to set standards
- follow health, safety and sanitation guidelines
- maintain merchandising, stocking, rotating and storing products
- perform cleaning tasks as per cleaning standards
- adhere to cash handling procedures and cash register policies
- manage inventory stocking and record keeping
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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