Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
voluntary benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Job Description
TouchPoint Support Services is a premier hospitality provider dedicated to serving patients, their families, and visitors at Ascension Health hospitals across the United States. As a division of Compass Group, one of the world's leading foodservice companies, TouchPoint embodies a mission to improve the health and healing environment by delivering exceptional service through quality food, cleanliness, and compassionate care. Working at TouchPoint is not just about performing tasks such as cooking, serving, cleaning, and transporting; it is about making a meaningful impact on the healing process for vulnerable communities. The company values generosity, teamwork, and fun, offering employees a supportive... Show More
Job Requirements
- high school diploma or equivalent
- at least two years of barista experience preferred
- ability to handle cash and operate POS devices
- ability to work full-time rotating shifts including weekends
- ability to follow food safety and sanitation guidelines
- good communication skills
- ability to stand for extended periods during shift
Job Qualifications
- at least two years of barista experience preferred
- knowledge of HACCP food safety standards
- strong customer service and interpersonal skills
- ability to work rotating shifts and weekends
- basic math skills for handling transactions
- ability to operate POS and cash handling systems
- good communication and teamwork abilities
Job Duties
- prepares espresso orders for customers and catering using standard measures and recipes
- enters orders accurately into POS device
- accepts cash and charge payments
- replenishes condiments, beverages and general supplies while maintaining cleanliness of service area
- ensures proper presentation, portion control and maintenance of proper serving temperatures
- follows HACCP standards
- maintains sanitation and orderliness of all equipment, supplies and utensils
- ensures proper food preparation by using approved recipes and following prescribed production standards
- keeps display equipment clean and free of debris during meal service
- cleans equipment and workstation thoroughly before leaving the area for other assignments
- greets customers courteously and interacts in a manner to ensure customer satisfaction
- relays relevant concerns from customers to supervisors
- serves customers quickly and efficiently, and prevents delays in serving lines
- demonstrates a complete understanding of daily menu items and accurately explains them to customers
- serves as an advocate of selling techniques to the customer by establishing good communication and assisting in the buying decision-making process
- ensures all display foods are merchandised attractively per standards
- serves food neatly and attractively per standard
- performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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