Barista – Fargo, ND

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Training opportunities
flexible scheduling
Career advancement opportunities

Job Description

Ziggi's Coffee is a beloved coffeehouse chain known for its high-quality coffee and welcoming atmosphere. Established to deliver exceptional coffee experiences, Ziggi's has grown into a community hub where customers are greeted with warmth and personalized service. The company prides itself on its commitment to quality, culture, and customer engagement, making every visit memorable through its friendly staff and excellent beverages. Ziggi's Coffee offers a fast-paced, supportive environment that encourages both personal and professional growth among its employees. As a company, Ziggi's values connection, hustle, and shared commitment to excellence, creating a workplace that celebrates teamwork and positive energy.

The Barista role at Ziggi's Coffee is much more than just making drinks. Baristas are the heart of the customer experience, responsible for creating positive moments with every guest. This role requires delivering great coffee with a warm smile and a helpful attitude, along with an eye for quality and detail. Baristas work hand-in-hand with their team, supporting each other and maintaining high standards of guest service even during the busiest hours. The role is hands-on and fast-paced, offering ongoing support, training, and empowerment to help employees grow. Whether serving a first-time visitor or a regular customer, the Barista's goal is to ensure every guest leaves happier than when they arrived. Responsibilities include greeting guests with genuine enthusiasm, personalizing interactions, resolving customer concerns professionally, and maintaining a clean and well-stocked station. Candidates who thrive in this role enjoy connecting with people, work well under pressure, and are eager to learn and adapt. They are upbeat, dependable, and eager to contribute to a values-driven company culture that supports their professional growth. Ziggi's Coffee offers an engaging and collaborative workplace where every shift provides opportunities to build skills and make a difference in the customer experience.

Job Requirements

  • High school diploma or equivalent
  • Ability to work flexible hours including early mornings and weekends
  • Strong customer service orientation
  • Ability to multitask and stay calm under pressure
  • Dependability and punctuality
  • Willingness to learn and grow within the company
  • Ability to stand for extended periods

Job Qualifications

  • High school diploma or equivalent
  • Previous customer service experience preferred
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Willingness to learn and adapt
  • Positive attitude and team player mindset
  • Basic math skills for handling transactions

Job Duties

  • Greet each guest with genuine enthusiasm and create a welcoming environment
  • Personalize interactions and remember regular customers
  • Resolve customer concerns calmly and professionally
  • Maintain a high standard of guest service during peak hours
  • Support coworkers and communicate openly within the team
  • Manage tasks such as cleaning, stocking, and restocking stations
  • Balance making drinks, assisting guests, and keeping the station clean

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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