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Barista - Customer Service

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $16.00 - $19.00
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Benefits

training programs
Career advancement opportunities
Employee Discounts
Supportive team environment
flexible scheduling

Job Description

Our company is a family-run business that highly values promoting from within and sharing success with our dedicated team members. Recently recognized for excellence, we have been Zagat rated as one of the top 10 coffee shops in Boston, and Foursquare has listed us among the 15 best trendy places in the city. Our reputation reflects our commitment to quality, community, and a warm, welcoming atmosphere, making us a beloved destination for locals and visitors alike. We pride ourselves on maintaining a unique combination of a friendly neighborhood vibe and high standards of service and product quality, creating an inviting... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a customer service or barista role preferred
  • Ability to work in a fast-paced environment
  • Strong communication skills
  • Positive attitude and energy
  • Availability to work flexible hours including mornings, evenings, and weekends
  • Willingness to undergo training and development

Job Qualifications

  • Must be passionate about taking care of customers and making them happy
  • Contribute daily to the Caffe Nero team
  • Get to know, support, and care for your Caffe Nero family
  • Enjoy working in a fun, yet demanding and fast paced environment
  • Have a great attitude and lots of energy
  • Willingness to learn and advance in the coffee industry
  • Commitment to excellent customer service

Job Duties

  • Smile and welcome customers when they enter the coffeehouse
  • Prepare and serve handcrafted coffee beverages
  • Serve fresh baked pastries and handmade sandwiches
  • Provide one to one service to all customers from hello to goodbye
  • Follow Caffe Nero coffee standards every day
  • Develop and maintain a knowledge base of the evolving products and services

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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