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Barista - Costa Coffee- Asheville Regional Airport

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $14.50 - $16.75
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Work Schedule

Rotating Shifts
Weekend Shifts
Night Shifts
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Benefits

Paid Time Off
Health Insurance
flexible schedule
Employee Discounts

Job Description

This position is within a hospitality-focused organization dedicated to providing exceptional service to all guests. The company prides itself on fostering an inclusive, friendly environment where each interaction with guests is valued and delivered with professionalism. Their team members are encouraged to embody the company’s core values, ensuring high standards of product knowledge, customer interaction, and cleanliness are maintained throughout the service experience. The establishment likely operates in a busy food and beverage setting where team collaboration and customer satisfaction are paramount. This role operates within a dynamic, fast-paced environment, emphasizing not only product expertise but also a welcoming atmosphere and outstanding guest engagement.

The Barista position is essential in representing the face of the business, interacting directly with guests by providing First Class Service consistently. Responsibilities include greeting and acknowledging guests warmly, assisting them in their product choices through extensive suggestive selling techniques, and maintaining thorough knowledge of all menu items, particularly coffee products. This role requires dedication to ensuring the highest quality in food and beverage preparation and presentation. Also, the Barista is charged with managing transactions efficiently while adhering to strict cash handling and loss prevention guidelines. Safety and sanitation standards are a critical focus, including maintaining a clean and hazard-free workspace. The position demands adaptability and the ability to work unsupervised, requiring strong judgment and the ability to prioritize and multitask effectively. Candidates should be comfortable with flexible scheduling, including nights and weekends, and thrive in a team-oriented 24/7 environment. This fully entrusted role demands a self-starter with excellent communication skills, physical stamina, and a passion for delivering superior customer service. This opportunity might appeal to individuals eager to grow within the hospitality or foodservice industry, looking to build their skills in a customer-focused role with potential for advancement.

Job Requirements

  • High school diploma or GED
  • Food and beverage experience is preferred
  • Knowledge of math to figure cost, make change and cash handling procedures
  • Ability to work unsupervised for extensive periods
  • Good communication skills
  • Flexibility to work nights and weekends
  • Ability to work various shifts in a 7/365 team-oriented environment
  • Excellent customer service skills
  • Self-starter able to prioritize and handle multiple tasks
  • Ability to adapt to changing priorities
  • Proficient in reading and writing
  • Ability to lift at least 25 lbs and perform physical tasks such as standing, bending, reaching, climbing, and walking

Job Qualifications

  • High school diploma or GED
  • Food and beverage experience is preferred but not required
  • Knowledge of math to figure cost, make change and cash handling procedures
  • Able to work unsupervised for extensive periods and to demonstrate good judgment when dealing with guests
  • Good communication skills and the ability to work independently as well as with other team members
  • Flexibility to work nights and weekends
  • Ability to work various shifts in a 7/365 team-oriented environment
  • Excellent customer service skills and an ability to communicate effectively
  • Self-starter able to prioritize and handle various tasks simultaneously
  • Ability to adapt to changing priorities and unexpected situations
  • Proficiency required in reading and writing
  • Ability to lift a minimum of 25 lbs, perform essential job functions such as standing, bending, reaching, climbing on ladder, and walking long distances

Job Duties

  • Exceed first class service standards and behavior with every guest, business partner and peers
  • Treat guest and peers in accordance with the core values of the company
  • Process all point of sale transactions in a quick, efficient manner while complying with the company's cash handling and loss prevention standard operating procedures
  • Maintain the highest level of standards for all product preparation and presentation
  • Educate guest on vendor's products and is knowledgeable of coffee in all aspects
  • Build guest loyalty and enhance selling skills by using available training materials
  • Maintain clean organized work environment that is free of safety hazards including trash removal, sweeping, mopping and dishes
  • Restock and assist with inventory as needed
  • Accountable for compliance with all local, state, federal laws and regulation including those relating to food safety
  • Perform other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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