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Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
training programs
flexible schedule
team events
Job Description
Ziggi's Coffee is a renowned coffeehouse chain that prides itself on delivering exceptional coffee experiences through both its product quality and outstanding customer service. Established with a vision to create a welcoming community hub, Ziggi's Coffee stands out in the specialty coffee industry by focusing on the customer experience as much as the beverage itself. The company is known for its commitment to quality, warmth, and creating a space where guests feel valued and appreciated every time they visit. Ziggi's Coffee locations are typically bustling environments where great coffee meets great company, making it a popular choice for coffee lovers... Show More
Job Requirements
- High school diploma or equivalent
- Ability to work flexible hours including early mornings weekends and holidays
- Excellent communication skills
- Ability to stand for extended periods
- Ability to multitask and work under pressure
- Willingness to follow training and feedback
- Reliable and punctual
Job Qualifications
- High school diploma or equivalent
- Previous customer service experience preferred
- Ability to work in a fast-paced environment
- Strong communication and interpersonal skills
- Basic math skills
- Positive attitude and team player mentality
- Willingness to learn and adapt
Job Duties
- Greet each guest with genuine enthusiasm and create a welcoming environment
- Personalize interactions by remembering regulars and making newcomers feel at home
- Resolve customer concerns calmly and professionally
- Maintain a high standard of guest service even during peak hours
- Support coworkers especially during busy shifts and communicate openly and respectfully
- Show up on time stay engaged and own responsibilities
- Balance making drinks assisting guests and keeping station clean
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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