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Barista - Coffee Shop

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.00 - $17.25
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Work Schedule

Rotating Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible schedule
Retirement Plan
Training and Development
team environment

Job Description

The Coffee Shop Barista position is offered by a well-established coffee shop known for delivering high-quality specialty coffee and exceptional customer service. This coffee shop prides itself on creating a welcoming atmosphere where customers can enjoy expertly crafted beverages ranging from classic espresso drinks to unique specialty blends. As a part of a vibrant team, the Coffee Shop Barista plays a crucial role in maintaining the shop's reputation for excellence by consistently providing friendly service and high-quality products. The establishment is committed to both employee satisfaction and customer delight, ensuring a supportive work environment and an engaging customer experience.

The Coffee Shop Barista is a full-time role requiring open availability, including weekdays, evenings, and rotating weekends, which allows for flexibility and integration into the dynamic schedule of the coffee shop's operations. The main responsibilities of this role involve preparing and serving a variety of specialty beverages using advanced coffee equipment like Verismo 701 Automatic Brewer, Bunn Coffee Brewer, and tea brewers. The barista is also responsible for operating the cash register, accurately handling transactions, and maintaining cleanliness and stock levels in the shop. This position demands someone who is not only skilled in coffee preparation but also proficient in customer service and retail operations. The barista's role extends beyond coffee making; they are expected to promote specials, use suggestive selling techniques to enhance sales, and ensure all retail areas are fully stocked and presentable at all times.

Attention to detail is paramount for this position, as the barista must have knowledge of all drink recipes and prepare beverages efficiently and timely. Maintaining par levels of syrups, sauces, and other coffee shop items requires vigilance and organization. Additionally, accurate cash handling aligned with the hospital's policies underscores the responsibility and trust placed in this role. The physical requirements include the ability to stand, walk, and lift items up to 50 pounds as needed, ensuring that the barista can handle the demands of a busy retail food service environment. Overall, this role offers a rewarding opportunity for individuals passionate about coffee and customer service, looking to join a respected establishment that values quality and professionalism.

Job Requirements

  • High school diploma or equivalent
  • prior experience in a coffee shop or similar retail environment preferred
  • ability to stand and walk for extended periods
  • ability to lift up to 50 lbs
  • good communication and interpersonal skills
  • basic cash handling experience
  • ability to work flexible schedule including weekends and evenings

Job Qualifications

  • Must be a high school graduate or equivalent
  • strong customer service skills
  • ability to operate coffee and beverage machines
  • good communication skills
  • basic math skills for cash handling
  • ability to follow procedures and policies
  • ability to work flexible hours including weekdays, evenings, and weekends

Job Duties

  • Provides quality customer service at all times
  • makes specialty beverages and serves customers at the coffee shop
  • operates beverage machines including Verismo 701 Automatic Brewer, Bunn Coffee Brewer, tea brewer, blenders
  • has knowledge of all recipes for beverages to be served
  • makes all beverages in a timely and efficient manner
  • promotes specials and uses suggestive selling techniques to market and sell coffee shop items
  • restocks and maintains par levels of all syrups, sauces, and coffee shop items
  • restocks utensils, condiments, cups, lids, plates and other paper goods as needed
  • checks out coffee shop customers during hours of operation
  • records accurately what patrons are buying in cash register system
  • collects correct amount of money for goods sold
  • uses cash register according to established procedure
  • follows all Midland Memorial Hospital cash handling procedures and policies
  • accurately reports all transactions at the end of the shift and turns in all cash collected during their shift

Job Criteria

Experience

Entry Level (1-2 years)


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