Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Salary
Rate:
Range $26,662.68 - $35,595.38
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Flexible Schedule
employee discount
Training and Development
team environment

Job Description

Follett Starbucks Cafe is a renowned coffee shop known for its commitment to delivering high-quality beverages and exceptional customer service within a dynamic and welcoming environment. Operating as part of the larger Follett chain, which is well-established in the retail and bookstore industry, Follett Starbucks Cafe enhances the customer experience by seamlessly combining quality coffee service with a vibrant bookstore setting. This dual-focus allows the cafe not only to serve premium coffee products but also to integrate seamlessly with the bookstore’s merchandise, providing a unique and enriching environment for patrons looking to enjoy both literature and a great cup of... Show More

Job Requirements

  • 1 plus years previous Barista / food service experience required
  • high School Degree or equivalent
  • ability to stand for up to two or more hours at any given time
  • ability to safely operate coffee equipment as necessary
  • previous experience in a coffee shop, café environment (preferred)
  • detail-orientation in performing accurate transactions
  • self-motivated and multi-tasks with minimal supervision
  • proactively meets both internal and external customer needs
  • effective work methods and consistently meets commitments
  • effective communication skills
  • computer literacy desired
  • willingness to work a flexible schedule including evening and weekend hours
  • ability to sit, stand, walk, climb, kneel and bend

Job Qualifications

  • 1 plus years previous Barista / food service experience required
  • effective communication skills - clear, concise and positive
  • computer literacy desired
  • self-motivated and multi-tasks with minimal supervision
  • proactively meets both internal and external customer needs
  • effective work methods and consistently meets commitments
  • detail-orientation in performing accurate transactions

Job Duties

  • Prepares quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards
  • follow health, safety and sanitation guidelines for all products
  • acts with integrity, honesty and knowledge that promote the culture, values and mission of Follett Starbucks Cafe
  • maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard, and set a positive example for the shift team
  • anticipates customer and store needs by constantly evaluating environment and customers for cues
  • communicates information to manager so that the team can respond as necessary to create a quality customer environment during each shift
  • maintains regular and punctual attendance
  • follows Starbucks operational policies and procedures, including safety and security, to ensure the safety of all partners during each shift
  • delivers legendary customer service to all customers by acting with a customer comes first attitude by building relationships and connecting with the customer
  • discovers and responds to customer needs in a timely manner
  • stocks products and maintains shelves/stock, organize and arrange books and merchandise as appropriate
  • lift and carry boxes, books, and other merchandise

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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