Barista Casual PT

SpartanNash is a prominent member of the C&S Wholesale Grocers family of companies and stands as a comprehensive food solutions company dedicated to delivering the ingredients for a better life. As a distributor, wholesaler, and retailer with an expansive global supply chain network, SpartanNash efficiently manages the distribution of grocery and household goods across all 50 states. Their product offerings include fresh produce and the well-known Our Family® portfolio of products, serving a wide variety of customers from national accounts, independent and chain grocers, to e-commerce retailers, U.S. military commissaries and exchanges, and the Company's own grocery stores, pharmacies, and fuel centers. SpartanNash’s commitment to creating braggingly happy customers is supported by a diverse team of dedicated employees including bakery managers, order selectors, IT developers, vice presidents of finance, HR Business Partners, and export specialists.

The role being offered is located at 2103 Parkview Ave, Kalamazoo, Michigan 49008, and involves working within the coffee shop department. This position is vital to maintaining quality customer service and efficient daily operations within the coffee shop. The primary responsibilities revolve around preparing coffee beverages such as brewing, mixing, and blending according to standardized procedures to ensure consistent quality. Additionally, the role involves preparing food items following established guidelines, ensuring food safety and a clean working environment at all times. Handling transactions at the cash register with accuracy and courtesy is another key component of this position, requiring the employee to process various types of payments including cash, checks, credit cards, gift certificates, and coupons in a timely manner.

Beyond beverage and food preparation, this role includes managing stock levels by rotating coffee items and merchandise displays, staying knowledgeable about ongoing store programs and promotions, and efficiently using store equipment such as registers and coffee machines. The individual must be attentive to ordering supplies as needed by communicating with department leads or managers. Strict compliance with company policies on security, cash handling, product handling (including damaged or spoiled goods), and sanitation procedures is mandatory. Maintaining a clean and well-stocked department while following safety and sanitation standards is essential for providing a welcoming and compliant environment.

Exceptional customer service is expected, with team members encouraged to actively communicate the company’s loyalty programs, store specials, and available coupons while exemplifying high standards of service to enhance the overall customer experience. The role also demands adherence to personal protective equipment (PPE) and safety guidelines, food safety standards, cleaning expectations, and guest experience protocols. Flexibility to support other departments based on customer experience needs and additional responsibilities as assigned rounds out this dynamic role.

SpartanNash prides itself on its People First culture, offering a robust and competitive total rewards benefits package. The company values associate development, promotes two-way communication, recognizes and celebrates success, and fosters a sense of belonging. It is an Equal Opportunity Employer committed to providing inclusive employment opportunities for all individuals, including disabilities and veterans. However, please note that SpartanNash is not able to sponsor work visas for this position.