Barista - Casa Don Alfonso

The Ritz-Carlton, a distinguished brand under Marriott International, is renowned worldwide for setting the standard in luxury hospitality. With over 100 award-winning properties globally, The Ritz-Carlton prides itself on delivering exceptional experiences that leave a lasting impression long after a guest’s stay. Marriott International is a global leader in the hospitality industry, dedicated to fostering an inclusive and welcoming environment, valuing the diverse backgrounds and unique talents of its associates.

The role at The Ritz-Carlton involves various responsibilities centered around maintaining impeccable service standards and guest satisfaction. This position encompasses completing opening and closing duties such as setting up supplies and tools, cleaning equipment and areas, securing the premises, and preparing workstations. A significant part of the job is to handle orders efficiently by using the MICROS system, preparing food and coffee beverages with precision, and managing cash transactions accurately. Maintaining cleanliness, managing inventory, and ensuring all appliances operate appropriately are vital components of the role.

This role also requires adherence to company safety and security policies, reporting any hazards or incidents, and completing necessary safety certifications. Employees are expected to maintain a professional appearance and uphold the confidentiality of company information. Customer service is paramount; hence, welcoming guests warmly, anticipating their needs, assisting individuals with disabilities, and expressing genuine appreciation for their patronage are critical tasks.

Apart from routine responsibilities, the job demands physical activities such as standing, sitting, walking for extended periods, lifting objects up to 25 pounds, and maneuvering in confined spaces. Attention to detail is essential for inspecting tools, equipment, and maintaining quality standards throughout the shift. Collaboration with team members and communicating effectively in a professional manner supports a positive work environment and achievement of common goals.

The Ritz-Carlton culture emphasizes the Gold Standards, including the Employee Promise, Credo, and Service Values, which guide associates in delivering outstanding service each day. This role offers the opportunity to be part of a team that values creativity, thoughtfulness, and compassion, empowering employees to excel in their careers. Joining The Ritz-Carlton means becoming part of a globally recognized brand where you can develop your skills, contribute to memorable guest experiences, and grow both personally and professionally within the Marriott International family.