Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Compensation
Type:
Hourly
Rate:
Exact $16.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
accident insurance
critical illness insurance
Short-term and long-term disability insurance
voluntary life insurance
401(k) retirement plan
Financial planning support
Tip-eligible hourly wage
Job Description
DMC is a retail company known for its dedication to providing exceptional customer experiences through its specialized coffee and beverage services. The company operates retail stores where a focus on quality, community, and customer engagement defines the core of its business model. DMC prides itself on creating a welcoming and professional environment that exemplifies its core values while encouraging employee growth and development. The DMC brand is recognized for its commitment to excellence in both product quality and customer service, ensuring that every visitor to their stores enjoys a consistent and satisfying experience. As part of its operational team, DMC... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or barista role preferred
- Ability to lift up to 60 lbs
- Availability to work flexible shifts including weekends
- Strong communication skills
- Ability to follow instructions and work in a fast-paced environment
- Basic proficiency with POS systems
Job Qualifications
- High school diploma or equivalent
- Previous experience in a customer service or barista role preferred
- Ability to learn and master coffee brewing and espresso machine operations
- Strong communication and interpersonal skills
- Ability to work effectively in a team environment
- Basic math skills for cash handling and POS transactions
- Willingness to undergo training and development programs
Job Duties
- Ensure exceptional customer service by representing DMC's core values with customer engagement
- Comprehension and knowledge retention of current and upcoming products through email releases and flawlessly executing all QC feedback forms and quizzes on time
- Using materials for guidance, maintain a clean and presentable workplace and service area
- Full comprehension of proper channels of communication in every scenario
- Exceptional communication with AMs and SMs on current events in store to drive performance
- Engage with new staff members in the barista training program to assist in skills and development
- Protect and maintain company assets and equipment - communicate all issues to store leadership to resolve issues efficiently
- Train and understand DMC equipment function
- Train and understand POS and cash handling procedures
- Train and understand DMC espresso bar and brewing skills, including handcraft methods
Job Location
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