Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $14.75 - $17.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
401(k)
Disability insurance
Employee assistance program
Health Insurance
Life insurance
Paid Time Off
room discounts
Employee Food and Beverage Discounts
Job Description
Driftwood Hospitality Management is a distinguished leader in the hospitality industry, renowned for its fully integrated approach to hospitality services with a strong commitment to delivering outstanding client service. This company places great emphasis on creating an empowering culture where associates are encouraged to take initiative, be proactive, and contribute meaningfully to the success of their respective properties through the execution of well-defined strategies and objectives. Driftwood Hospitality Management values each member of its team, selecting the best talent across every level and position to ensure the highest standards of hospitality excellence. The organization is dedicated to fostering a dynamic and inclusive workplace that drives both employee satisfaction and customer delight. This particular role focuses on frontline guest service within their hotel operations. The position involves providing guests with timely service, quality beverages, and products while maintaining a clean, safe, and comfortable environment. The hotel operates around the clock, seven days a week, necessitating flexibility in working hours including early mornings, evenings, weekends, nights, and holidays. Employees in this role will interact directly with guests and play a pivotal part in delivering legendary customer experiences by embodying a customer-first attitude and connecting personally with each guest. A key responsibility is maintaining composure during busy or unusual events, setting a positive example for the team and ensuring operations run smoothly. Among other duties, this position requires adherence to health, safety, and sanitation guidelines, following strict cash handling procedures, and maintaining an organized workspace to enhance team efficiency. This role is ideal for candidates looking to start or grow a career in hospitality as no prior experience is required. Instead, successful candidates will demonstrate excellent communication skills, punctuality, flexibility in scheduling, and a dedication to upholding Driftwood Hospitality’s operational standards. The company offers a supportive work environment and comprehensive benefits including health insurance, paid time off, employee discounts, and more. As an equal opportunity employer, Driftwood Hospitality Management embraces diversity and inclusiveness, ensuring all qualified applicants receive fair consideration regardless of background or personal characteristics.
Job Requirements
- ability to transport up to 30 lbs through a crowded room on a continuous basis throughout the shift
- lifting fifty (30) pounds maximum
- constant standing and walking required
- frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling
Job Qualifications
- no previous experience required
- maintain regular and consistent attendance and punctuality
- available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
- meet store operating policies and standards including providing quality beverages and food products, cash handling and store safety and security
- excellent communication and customer service skills
Job Duties
- maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team
- anticipates customer and store needs by constantly evaluating environment and customers for cues
- communicates information to manager so that the team can respond as necessary
- delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer
- discovers and responds to customer needs
- follows operational policies and procedures including those for cash handling and safety and security to ensure the safety of all partners during each shift
- maintains a clean and organized workspace so that partners can locate resources and product as needed
Job Criteria
Experience
No experience required
Job Location
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