Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Exact $17.00
Work Schedule
Weekend Shifts
Benefits
hourly wage
Tips
Annual bonus
accrued paid time off
Health Insurance
Dental Insurance
401K Matching
Employee Discounts
Team gatherings
Job Description
Tandem Coffee is a beloved coffee roastery and bakery establishment founded in 2012 in Portland, Maine. Since its inception, Tandem Coffee has grown into a prominent community hub that attracts both locals and visitors seeking exceptional coffee and baked goods in a welcoming and vibrant atmosphere. The company operates two cafes in Portland: a tasting room at their roastery located on Anderson Street in East Bayside, renowned for its elevated coffee service and unique selections, and a James Beard-nominated bakery on Congress Street in the West End, which has been recognized and featured in Bon Appetit magazine. As a company, Tandem Coffee is driven by a passionate and creative team who prioritize quality, kindness, and a sense of humor, cultivating a warm and inclusive environment for both employees and customers alike.
The Barista role at Tandem Coffee is integral to maintaining the community vibe the brand is known for. More than just coffee makers, Tandem baristas act as welcoming hosts of daily gatherings, shaping an inviting and positive atmosphere that encourages customer loyalty and enjoyment. This position entails preparing high-quality coffee and beverages, managing the cleanliness and organization of the café, and ensuring every visitor feels like a valued member of the Tandem family. Baristas support their coworkers, actively engage with customers, and contribute to the smooth operational flow of the café. Key responsibilities include providing attentive and friendly service, maintaining knowledge of coffee and food offerings, restocking supplies proactively, handling cash transactions responsibly, and actively participating in company meetings and training for ongoing professional development. The role is designed to foster continuous growth, particularly in espresso drink preparation, with a well-structured training process and ongoing education. This position offers hourly employment with varying shifts available, including both full-time and part-time options, with a mandatory weekend day availability to meet schedule needs. Tandem Coffee offers an hourly wage plus tip percentage and opportunities for bonuses, alongside a comprehensive benefits package. This role is perfect for someone enthusiastic about coffee, customer service, and being a pivotal part of a thriving community-focused environment.
The Barista role at Tandem Coffee is integral to maintaining the community vibe the brand is known for. More than just coffee makers, Tandem baristas act as welcoming hosts of daily gatherings, shaping an inviting and positive atmosphere that encourages customer loyalty and enjoyment. This position entails preparing high-quality coffee and beverages, managing the cleanliness and organization of the café, and ensuring every visitor feels like a valued member of the Tandem family. Baristas support their coworkers, actively engage with customers, and contribute to the smooth operational flow of the café. Key responsibilities include providing attentive and friendly service, maintaining knowledge of coffee and food offerings, restocking supplies proactively, handling cash transactions responsibly, and actively participating in company meetings and training for ongoing professional development. The role is designed to foster continuous growth, particularly in espresso drink preparation, with a well-structured training process and ongoing education. This position offers hourly employment with varying shifts available, including both full-time and part-time options, with a mandatory weekend day availability to meet schedule needs. Tandem Coffee offers an hourly wage plus tip percentage and opportunities for bonuses, alongside a comprehensive benefits package. This role is perfect for someone enthusiastic about coffee, customer service, and being a pivotal part of a thriving community-focused environment.
Job Requirements
- High school diploma or equivalent
- ability to stand for extended periods
- weekend day availability
- excellent interpersonal skills
- willingness to learn and adapt
- ability to handle cash transactions accurately
- physical ability to lift up to 30 pounds
- prior food service experience preferred but not required
Job Qualifications
- Enthusiasm for customer service, coffee, and hospitality
- reliable attendance and punctuality
- ability to stay focused and maintain composure in a fast-paced environment
- strong communication and active listening skills when engaging with customers, coworkers, and managers
- attention to detail and commitment to cleanliness
- ability to work independently and stay proactive during slower periods
- ability to pass a bar test before serving espresso drinks to customers after training
Job Duties
- Provide friendly, engaging, and attentive customer service
- support and respect coworkers, fostering a positive and collaborative work environment
- maintain a thorough knowledge of our coffee and food offerings, serving each with care and consideration
- prioritize tasks that contribute to the café's welcoming atmosphere and smooth operation
- keep the café clean and well-maintained, both inside and outside, throughout the day
- restock supplies proactively to ensure efficient service
- prepare and serve iced coffee, tea, and other café beverages to company standards
- handle cash register transactions responsibly, including end-of-day cash deposits
- take initiative on cleaning and organizational projects to maintain a tidy and functional workspace
- attend regular company meetings and training sessions
- consistently prepare espresso drinks that meet our high standards after training, with ongoing development through education and hands-on practice
Job Criteria
Experience
No experience required
Job Location
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