Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $14.25 - $16.25
Work Schedule
Standard Hours
Benefits
401(k) with Company Match
Daily Pay
wellness programs
Tuition Assistance
Employee assistance program
Pet insurance
Loyalty Program
Job Description
Westgate Lakes Resort & Spa is a picturesque lakefront resort located in Orlando, Florida, a prime destination for tourists seeking to experience Central Florida's world-famous theme parks and attractions. The resort is part of Westgate Resorts, a well-established company recognized by U.S. News as one of the Best Companies to Work For. Known for offering exceptional vacation experiences, Westgate Resorts operates over 60 resorts nationwide. Team members at Westgate Lakes Resort & Spa enjoy the opportunity to work in a vibrant, guest-focused environment, surrounded by beautiful natural scenery and exciting amenities. The company fosters a culture of excellence, teamwork, and career growth, making it more than just a workplace but a community where employees can thrive professionally and personally. Westgate’s commitment to employee well-being is evident through various programs such as wellness initiatives, career advancement opportunities, and financial benefits that support a healthy work-life balance.
The Barista position at Westgate Lakes Resort & Spa is a key role within the Food & Beverage team, ideal for individuals passionate about delivering outstanding customer service in a lively cafe setting. The Barista is responsible for preparing high-quality coffee, tea, and specialty beverages using established recipes, ensuring every drink meets the resort’s standards for taste and presentation. Beyond beverage preparation, the role emphasizes fast, friendly, and personalized service to create memorable experiences for guests. The person in this role will engage with customers by taking orders accurately, educating them about product offerings, and handling minor concerns professionally. Maintaining a clean and organized workspace is essential to the role, adhering to sanitation and safety guidelines at all times. Additional duties include managing cash transactions, restocking inventory, and answering phone inquiries. This position is an excellent opportunity for those who enjoy multitasking in a fast-paced environment and value teamwork and independence. Westgate Lakes Resort & Spa offers a supportive work atmosphere where baristas can contribute to a welcoming guest experience while developing their skills and advancing their careers within the resort and the wider Westgate Resorts organization. This role is full-time and offers competitive pay, along with a comprehensive range of benefits designed to support employee growth and well-being.
The Barista position at Westgate Lakes Resort & Spa is a key role within the Food & Beverage team, ideal for individuals passionate about delivering outstanding customer service in a lively cafe setting. The Barista is responsible for preparing high-quality coffee, tea, and specialty beverages using established recipes, ensuring every drink meets the resort’s standards for taste and presentation. Beyond beverage preparation, the role emphasizes fast, friendly, and personalized service to create memorable experiences for guests. The person in this role will engage with customers by taking orders accurately, educating them about product offerings, and handling minor concerns professionally. Maintaining a clean and organized workspace is essential to the role, adhering to sanitation and safety guidelines at all times. Additional duties include managing cash transactions, restocking inventory, and answering phone inquiries. This position is an excellent opportunity for those who enjoy multitasking in a fast-paced environment and value teamwork and independence. Westgate Lakes Resort & Spa offers a supportive work atmosphere where baristas can contribute to a welcoming guest experience while developing their skills and advancing their careers within the resort and the wider Westgate Resorts organization. This role is full-time and offers competitive pay, along with a comprehensive range of benefits designed to support employee growth and well-being.
Job Requirements
- Minimum 1 year of customer service experience
- High school diploma or GED
- Food Handlers Certification within 30 days of hire
- Strong communication skills
- Ability to multitask and manage time effectively
- Ability to handle guest concerns professionally
- Ability to work efficiently in a fast-paced environment
- Ability to work independently and as part of a team
Job Qualifications
- Minimum 1 year of customer service barista or related food-handling experience
- High school diploma or GED required
- Food Handlers Certification required within 30 days of hire and must remain current
- Strong communication skills with the ability to deliver attentive guest service
- Excellent multitasking time management and organizational abilities
- Capable of handling guest concerns professionally and proactively
- Demonstrated ability to work efficiently in a fast-paced cafe environment
- Ability to work independently and collaboratively with team members
Job Duties
- Provide fast friendly and personalized service to all customers
- Receive and call back customer orders clearly and accurately
- Educate customers on coffee tea specialty beverages and cafe offerings
- Answer phone calls courteously including directions orders and inquiries
- Perform accurate cash handling and operate the register properly
- Prepare and serve hot blended and iced beverages following recipes and standards
- Serve baked goods and other cafe items as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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