Job Overview

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Employment Type

Temporary
Full-time
Part-time
Hourly
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Compensation

Hourly
Range $14.75 - $16.75
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Work Schedule

Flexible
Day Shifts
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Benefits

employee discount
flexible schedule
Tips
Training and development opportunities
Supportive team environment

Job Description

Scooter's Coffee, established in 1998, has quickly risen to become one of the premier specialty coffee companies in the industry. Known for being one of the fastest-growing specialty coffee brands in the United States, Scooter's Coffee prides itself on its commitment to simplicity, quality, and sustainability. At the heart of this brand is a dedication to using sustainably sourced ingredients, handcrafting each beverage to perfection, and creating a remarkable experience for every customer. The company fosters a culture built on core values such as integrity, love, humility, and courage, holding these principles as the foundation for all its operations and customer interactions. Its growth and success are attributed to the passionate and talented individuals who make up its team, committed to delivering both exceptional coffee and exceptional service. Joining Scooter's Coffee means becoming part of a vibrant, energetic, and customer-focused team dedicated to making each interaction meaningful and memorable.

This particular opportunity is with one of Scooter's Coffee's franchisees, who operates as an independent business owner. Franchisees set their own terms of employment, which can influence wages and benefits offered, meaning these conditions might vary. The role primarily involves working in a fast-paced specialty coffee environment, greeting and connecting authentically with customers, and representing the brand with passion and enthusiasm. Responsibilities include welcoming customer inquiries, educating guests about products, and suggestively selling complementary items such as gift cards and merchandise. Efficient order processing, cash handling, and maintaining the cleanliness and readiness of all equipment and stations are key elements of the role.

Career-wise, this role is ideal for someone who thrives in an energetic, team-oriented setting, enjoys fast-paced work, and values personal growth and customer connection. Employees are encouraged to master product knowledge and brand recipes, continually improving their skills to provide the highest quality service. The company places a high emphasis on teamwork, dependability, and flexibility, supporting employees as they develop their abilities to solve problems and manage multiple responsibilities effectively. By joining this franchise team, you have the opportunity to be part of a recognized and thriving coffee brand where your contributions directly affect customer satisfaction and brand loyalty. This position not only offers a chance to grow professionally in the specialty coffee industry but also to embrace a workplace that values genuine appreciation and respect for both coworkers and customers alike.

Job Requirements

  • High school diploma or equivalent
  • prior experience in customer service or food and beverage industry preferred
  • strong communication skills
  • ability to stand for extended periods
  • basic math skills for cash handling
  • willingness to work flexible hours including weekends and holidays
  • ability to operate and maintain store equipment

Job Qualifications

  • Passion for people
  • ability to work cooperatively in a team environment
  • commitment to master brand recipes and techniques
  • dependability
  • energetic, fast-paced, flexible work style
  • ability to learn quickly, problem solve, and handle multiple duties

Job Duties

  • Greet and connect with each customer
  • welcome questions and seek opportunities to educate on our products
  • suggestively sell gift cards, complementary/additional products, and merchandise
  • solicit order, enter sale, and process payment in a timely and friendly fashion
  • manage cash drawer, following established cash handling procedures
  • serve all customer orders according to recipe and aesthetic guidelines
  • deliver products within established speed of service guidelines and identify drink upon delivery
  • operate and maintain cleanliness of all store equipment
  • optimize workflow efficiency by restocking workstations, food, supplies, and merchandise
  • maintain cleanliness of coworker and customer areas
  • demonstrate genuine appreciation to each customer

Job Criteria

Experience

Entry Level (1-2 years)


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