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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $20.25 - $21.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
potential for bonuses
Job Description
Renaissance Esmeralda Resort & Spa Indian Wells is a distinguished luxury resort located in the serene desert oasis of Indian Wells, California. This five-star resort is renowned for its impeccable service, stunning architecture, and world-class amenities, offering guests an immersive experience that blends elegance with the natural beauty of its surroundings. As part of the Renaissance Hotels portfolio under Marriott International, the resort embodies a commitment to delivering unique guest experiences by reflecting the DNA of the local neighborhood through service innovation and cultural engagement. Guests visiting the Renaissance Esmeralda Resort & Spa enjoy exquisite dining options, lavish spa treatments,... Show More
Job Requirements
- Open availability preferred
- barista experience preferred
- high school diploma or GED equivalent
- ability to stand and walk for long periods
- ability to lift up to 25 pounds
- basic math skills for cash handling
- ability to operate point-of-sale systems
- excellent customer service skills
- ability to work as part of a team
- compliance with company safety and security policies
Job Qualifications
- High school diploma or GED equivalent
- no related work experience required
- no supervisory experience required
- ability to follow safety and security policies
- professional communication skills
- ability to work in a team environment
- basic cash handling and cashiering skills
- ability to stand or walk for extended periods
- ability to lift and carry up to 25 pounds
- ability to perform fine motor tasks
- willingness to complete safety training and certifications
- commitment to guest service excellence
Job Duties
- Complete opening and closing duties including setting up supplies and tools
- clean equipment and work areas
- lock doors
- set up, stock, and maintain work areas
- input orders into cash register system and collect payment
- take orders and prepare food and coffee beverages
- ensure appliances are turned on/off at appropriate times
- bus coffee cart areas and tables
- clean dishes, utensils, tables, and equipment
- obtain change for expected business
- count bank at end of shift and complete cashier reports
- resolve discrepancies and secure bank
- follow company safety and security policies
- report accidents and unsafe conditions
- complete safety training
- maintain clean and professional appearance
- uphold confidentiality
- protect company assets
- welcome and acknowledge guests
- anticipate and address guests’ service needs
- assist individuals with disabilities
- thank guests with genuine appreciation
- communicate professionally
- develop and maintain positive working relationships
- support team to reach goals
- ensure adherence to quality expectations and standards
- read and verify information
- inspect tools and equipment
- stand, sit, or walk for extended periods
- move, lift, carry, push, pull objects weighing up to 25 pounds
- grasp and manipulate objects requiring fine motor skills
- move through narrow and elevated spaces
- move up and down stairs or ramps
- reach overhead and below knees
- perform additional duties as requested by supervisors
Job Criteria
Experience
No experience required
Job Location
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