Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $10.00 - $14.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Ongoing Management and leadership training opportunities
Employee retail and shift discounts
Prize opportunities through national contests
Local awards and recognition
Regional awards and recognition
National awards and recognition

Job Description

PJ's Coffee of New Orleans is a distinguished coffee company with a rich legacy that dates back to 1978 when it was founded by Phyllis Jordan, a trailblazer in the coffee industry. The company has carved a niche for itself by emphasizing the use of the finest beans, innovative roasting techniques, and a passionate commitment to the art of coffee making. Over the years, PJ's Coffee has grown from a local favorite to an expanding brand with over 145 stores including international locations, serving a wide array of hot, iced, and frozen coffee beverages crafted from only the top 1% of Arabica beans. Their product offerings also include organic teas, fresh breakfast pastries, and the renowned PJ's Original Cold Brew™ Ice Coffee, which is brewed using a unique cold-drip process developed by the founder. This process results in a flavorful coffee that is two-thirds less acidic, delivering a superior taste experience that has been perfected over more than four decades. The company's commitment to quality extends beyond beverages to community involvement, supporting local schools and initiatives that enhance quality of life. PJ's Coffee also provides retail options with whole bean coffee and single-serve cups available in-store and online. They maintain a strong online and social media presence to engage with coffee enthusiasts and customers alike.

The role of Barista at PJ's Coffee is integral to maintaining the brand's reputation and delivering exceptional customer experiences. As a master craftsman of beverage and food items, the Barista plays a vital role in creating a welcoming environment for customers and fellow team members. This position demands fast, efficient, and friendly service, aligning with the company’s core values and principles. More than just preparing quality drinks, the Barista at PJ’s Coffee is a brand ambassador who embodies impeccable customer service, product knowledge, and a commitment to safety and excellence. The role offers ongoing management and leadership training opportunities to support growth within the company, encouraging employees to develop their skills and pursue advancement. With an hourly wage ranging from $10 to $14, this employment opportunity is geared toward candidates who are passionate about coffee and motivated to grow professionally in a dynamic and supportive team setting. The Barista’s responsibilities include maintaining store cleanliness and aesthetics, accurately handling cash, promoting products, adhering to company policies, and continuously improving their coffee knowledge. This role is perfect for individuals who want to start or continue a career in the coffee industry in a reputable and continually expanding company.

Job Requirements

  • High school diploma or equivalent preferred
  • Ability to work flexible hours, including weekends and holidays
  • Strong attention to detail and customer service orientation
  • Basic math skills for cash handling
  • Willingness to learn and follow company standards and procedures
  • Ability to stand for extended periods and perform physical tasks associated with the job
  • Reliable transportation to and from the store
  • Ability to work as part of a team

Job Qualifications

  • Barista experience is ok, but not required
  • Outgoing and engaging personality
  • Exceptional communication and relationship-building skills
  • Ability to multi-task and work in a fast-paced, team environment
  • Ability to communicate through different communication channels including email, phone, project management software, and conference calls if necessary

Job Duties

  • Present a positive image of PJ's to customers and coworkers
  • Proactively suggest new beverages, drink enhancements, snacks, and pastries to improve customer experience and knowledge
  • Prepare all beverages and food to meet PJ's Coffee specifications and customer satisfaction
  • Ensure excellent customer service and maintain the store's physical upkeep
  • Follow cash handling procedures accurately
  • Ensure the store meets sanitary, safety, and aesthetic requirements by maintaining daily shift checklists and par levels
  • Alert management to operational needs, equipment failure, and necessary improvements
  • Enforce and abide by company policies, procedures, and safety rules
  • Attend training sessions to increase coffee knowledge and work skills and apply that knowledge to operations

Job Criteria

Experience

No experience required


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