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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $13.50 - $15.50
Work Schedule
Weekend Shifts
Benefits
hotel discounts
Health Insurance
Tips
professional growth
Employee assistance program
Paid Time Off
Jury duty leave
Job Description
Courtyard by Marriott Houston Rice University is a distinguished hotel located in the heart of Houston, Texas, positioned strategically between the Houston Medical Center and Downtown Houston. This establishment is part of the globally recognized Marriott brand, which is known worldwide for its commitment to excellence, superior guest services, and a dynamic work environment. As a member of Commonwealth Hotels, a premier hospitality management company founded in 1986, this hotel prides itself on exceptional guest and associate satisfaction, impressive market premiums, and outstanding return on investment. The Courtyard by Marriott Houston Rice University is celebrated for its vibrant atmosphere, inclusive... Show More
Job Requirements
- high school diploma or equivalent
- prior experience in food service is advantageous
- demonstrated experience with a strong focus on guest satisfaction
- exceptional ability to manage time effectively and stay organized in a fast-paced environment
- excellent skills for engaging with guests and collaborating with team members seamlessly
- applicants must be able to work weekends and holidays
Job Qualifications
- high school diploma or equivalent
- prior experience in food service is advantageous
- demonstrated experience with a strong focus on guest satisfaction
- exceptional ability to manage time effectively and stay organized in a fast-paced environment
- excellent skills for engaging with guests and collaborating with team members seamlessly
Job Duties
- prepare and serve high-quality coffee, espresso-based drinks, teas, and other beverages according to recipes and guest preferences
- greet guests warmly, take orders accurately, and provide recommendations on menu items
- operate and maintain coffee machines, grinders, and other equipment, ensuring cleanliness and functionality
- handle cash, credit card transactions, and point-of-sale (POS) systems efficiently
- maintain a clean and sanitary work area, including counters, equipment, and seating areas, in compliance with health and safety standards
- restock supplies, such as coffee beans, milk, syrups, and pastries, and assist with inventory tracking
- collaborate with team members to ensure smooth operations during busy periods
- upsell additional items, such as pastries or specialty drinks, to enhance guest experience and meet sales goals
- handle guest inquiries, complaints, or special requests with professionalism and courtesy
- adhere to hotel policies, brand standards, and food safety regulations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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