Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $13.73 - $14.00
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Work Schedule

Flexible
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Benefits

flexible schedule
employee discount
Free coffee
Training and Development
Advancement opportunities
education discounts
Medical insurance
Dental Insurance
Vision Insurance
Cash Referral Program
Recognition Program
Community involvement

Job Description

Dunkin' is the world's leading baked goods and coffee chain, serving more than 3 million customers every day. Known for its wide variety of over 50 varieties of donuts, Dunkin' also offers premium beverages, bagels, breakfast sandwiches, and other baked goods. As a beloved global brand, Dunkin' operates through a network of franchisees, each managing their own stores and teams independently. This model allows each franchisee to create a unique workplace culture while adhering to the values and standards that have made Dunkin' a household favorite. The company is committed to providing a welcoming and inclusive environment, where employees are supported and encouraged to grow both professionally and personally.

Working at Dunkin', we support our Baristas through every challenge and success. Baristas at Dunkin' are considered the essential ingredients of goodness, playing a pivotal role in delivering exceptional customer experiences. This role offers more than just a job—it provides an opportunity for growth into world-class leadership through comprehensive training and development programs. At Dunkin', leadership development is emphasized, ensuring every team member has the tools and opportunities to advance their careers. Beyond career growth, the company fosters a compassionate culture that values community involvement and giving back.

The Barista position is designed for those who thrive in a fast-paced, customer-focused environment. Baristas are responsible for expertly preparing food and beverages, consistently ensuring high quality and exceptional service that keeps guests coming back. Working as a Barista means contributing to the community and collaborating closely with team members. The role is about more than just coffee; it’s about creating moments of joy and connection one cup at a time. Employees enjoy a flexible schedule, with both full-time and part-time roles available, making it easier to balance work with other commitments.

Dunkin' provides a fresh brew of benefits that support the wellbeing and development of its employees. Baristas receive discounts on donuts and coffee, access to best-in-class training and continuous learning opportunities, advancement programs, and education discounts through Southern New Hampshire University. Additionally, employees benefit from medical, dental, and vision plans, as well as participation in cash referral and recognition programs. A strong emphasis on community and charitable involvement rounds out the supportive work environment.

Applicants should be at least 16 years old, or meet the minimum age requirement as per applicable law. Ideal candidates possess exceptional time management, attention to detail, and guest service skills. Although prior experience is beneficial, Dunkin' welcomes all backgrounds to apply, embracing the diverse talents and contributions each individual can bring to the team.

It is important to note that this role is with a Dunkin' franchisee, not Dunkin' Brands, Inc. or its affiliates. Franchisees are independent business owners responsible for their own employees, wages, and benefits programs, which may vary. As a substitute for traditional corporate employment, this means that franchisees provide unique opportunities tailored to their specific communities and operational styles. Nevertheless, the Dunkin' brand ensures that all employees uphold the friendly, efficient, and quality-driven service expected from one of the world’s most recognizable coffee and baked goods chains.

Job Requirements

  • Be at least 16 years of age or older per applicable law
  • Possess exceptional time management skills
  • Have strong attention to detail
  • Demonstrate excellent guest service abilities
  • Ability to work flexible hours including weekends and holidays
  • Comfortable standing for extended periods
  • Willingness to learn and adapt

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous customer service experience is a plus
  • Strong communication skills
  • Ability to work in a fast-paced environment
  • Team player with a positive attitude
  • Flexibility to work various shifts

Job Duties

  • Prepare food and beverages expertly
  • Provide exceptional guest service
  • Maintain cleanliness and organization of the store
  • Collaborate with team members to ensure smooth operations
  • Manage time effectively to meet customer demand
  • Engage positively with customers creating a welcoming environment
  • Follow health and safety guidelines

Job Criteria

Experience

No experience required


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