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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $16.80 - $1.00
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k)
Company paid life insurance
Tuition Reimbursement
Employee assistance program
training and career growth opportunities
Referral program
Job Description
HMSHost is a global hospitality company renowned for its commitment to exceptional service and creating memorable experiences for travelers and guests. With a strong presence in airports, travel plazas, and other key locations worldwide, HMSHost combines extensive resources, comprehensive training, and abundant career advancement opportunities to support employee growth and success. The company is dedicated to fostering an environment where employees feel valued, trusted, and empowered, promoting a culture that encourages loyalty, pride in work, and fun. HMSHost believes that their success stems from the trust and dedication of their team, and they work diligently to provide a workplace where... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a customer service role preferred but not required
- Ability to work flexible hours including nights, weekends and holidays
- Must be able to stand for extended periods
- Excellent communication skills
- Ability to handle cash transactions accurately
- Must comply with HMSHost policies and procedures
- Must be able to work in a fast-paced environment
Job Qualifications
- Strong social skills and love to meet new people
- Ability to stay calm and enjoy working in a fast and exciting environment
- Willingness and ability to learn new things and pick up new skills quickly
- Ability to understand and follow verbal and written instructions, policies and rules
- Basic math skills to accurately count money and make change
- Ability to work well with others to help create a strong and cooperative team
Job Duties
- Greet all guests with a smile while taking food and drink orders, answering any questions, calling guests by name and thanking them for their order
- Provide and prepare quality beverages and food products consistently to all guests by adhering to recipe and presentation standards while also providing legendary service
- Stay calm during periods of high volume to keep the store operating properly and set a positive example for the team
- Operate a cash register and receive payment from guests, while following all brand and HMSHost customer service and cash handling policies and procedures
- Keep the store clean, stocked, organized and decorate customer display areas
- Acts with integrity, honesty and knowledge to enhance the culture, values and mission of the brand and HMSHost while following operational policies and procedures, including those for safety and security
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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