Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $16.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Life insurance
Disability insurance
Onsite medical clinics
pharmacy
401(k) retirement plan
Paid Time Off
wellness programs
Childcare discounts
fuel discounts
bus passes
Fitness membership
free uniforms
free uniform cleaning
Tuition Reimbursement

Job Description

Caribou Coffee is a well-established coffee retailer known for its commitment to quality coffee and exceptional guest service. Recognized for its cozy atmosphere and a welcoming environment, Caribou Coffee offers a unique space for coffee lovers to enjoy hand-crafted beverages in a relaxing setting. As part of the SMSC Gaming Enterprise, which emphasizes community, opportunity, and growth, Caribou Coffee is more than just a coffee shop. It’s a place where guests feel valued and employees are encouraged to develop their careers while being part of a diverse and inclusive culture. The company prides itself on not only providing great drinks but also creating memorable experiences for every visitor. At Caribou Coffee outlets, flexibility, team spirit, and guest satisfaction stand as pillars of their operational values.

The role of a team member at the Caribou Coffee outlet is centered around crafting a warm and engaging guest experience. The team member will be responsible for greeting customers with a friendly demeanor, taking accurate orders, and preparing and serving both coffee and non-coffee beverages. Additionally, the role involves handling payments through a Point Of Sale (POS) system, managing cash drawers, and ensuring compliance with all cash handling policies. Caribou Coffee values employees who make personal connections with guests to enhance their experience and ensure repeat visits. The position offers competitive weekly pay up to $16.00 an hour plus tips, flexible scheduling that suits various lifestyles, and ample opportunities for career advancement within the SMSC Gaming Enterprise. This role demands a positive attitude, attention to detail, and a willingness to maintain cleanliness and organization at all times. Team members participate in side duties including stocking, equipment prep, and maintaining a clean workspace to support smooth operations. With a focus on teamwork and community, Caribou Coffee provides a platform for individuals who love coffee and enjoy creating a welcoming environment for others to flourish both personally and professionally.

Job Requirements

  • Previous restaurant, retail or guest service experience
  • ability to read, write, and speak English clearly
  • ability to pass basic math test

Job Qualifications

  • Previous restaurant, retail or guest service experience
  • ability to read, write, and speak English clearly
  • ability to pass basic math test

Job Duties

  • Welcomes guests to coffee bar
  • takes guest orders and payment using the Point Of Sale (POS) system
  • handles cash, currency, credit cards, comps and gift certificates
  • prepares beverages and serves food products according to policies and procedures
  • develops personal ongoing relationships with guests
  • manages cash drawer and follows all cash handling policies and procedures
  • completes reconciliation statements at the end of shift
  • completes side duties and prep work to ensure adequate supply levels
  • stocks, organizes and cleans work area

Job Criteria

Experience

Entry Level (1-2 years)


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