Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $14.50 - $16.75
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical Coverage
Dental Insurance
vision coverage
Teledoc service
Paid Time Off
401k Match
Tuition Reimbursement
hotel discounts
Pet insurance
Job Description
The Higgins Hotel is a prestigious luxury hotel nestled in the vibrant heart of New Orleans, renowned for its historic charm and exceptional hospitality. This hotel is an iconic destination for travelers seeking an authentic New Orleans experience, combining sophisticated design elements with modern amenities. Known for offering unparalleled service, The Higgins Hotel prides itself on creating a unique and memorable atmosphere for every guest who walks through its doors. The hotel offers a rich cultural ambiance influenced by the city’s rich history and vibrant lifestyle, making it a favorite among both locals and tourists. Employees at The Higgins Hotel have the unique opportunity to work within an establishment that values legacy, comfort, and innovation, all while operating in one of America's most culturally significant cities.
The role available is for a Barista, a pivotal position within the hotel’s vibrant on-site coffee shop. This position is perfect for coffee enthusiasts who are passionate about crafting the perfect cup of coffee and delivering exceptional guest experiences. The Barista will be responsible for preparing and serving a variety of coffee beverages, including espressos, lattes, and cappuccinos, ensuring each drink meets the high standards expected at The Higgins Hotel. Additionally, the Barista will engage with customers by taking orders, offering recommendations, and creating latte art that enhances the visual appeal of each coffee. Maintaining a clean, organized workspace and following strict health and safety guidelines are crucial aspects of this role. The Barista is also expected to manage cash transactions efficiently and promote upselling by recommending additional menu items such as pastries and snacks. This role demands excellent customer service skills, a friendly demeanor, and the ability to work well in a fast-paced environment. The position offers an exciting opportunity to join a talented and dynamic team committed to delivering legendary hospitality. Employees enjoy a comprehensive benefits package provided by Davidson Hospitality Group, the parent company, which includes medical, dental, vision coverage, and much more. This full-time role not only offers competitive compensation but also promises ample chances for personal and professional growth within the hospitality industry.
The role available is for a Barista, a pivotal position within the hotel’s vibrant on-site coffee shop. This position is perfect for coffee enthusiasts who are passionate about crafting the perfect cup of coffee and delivering exceptional guest experiences. The Barista will be responsible for preparing and serving a variety of coffee beverages, including espressos, lattes, and cappuccinos, ensuring each drink meets the high standards expected at The Higgins Hotel. Additionally, the Barista will engage with customers by taking orders, offering recommendations, and creating latte art that enhances the visual appeal of each coffee. Maintaining a clean, organized workspace and following strict health and safety guidelines are crucial aspects of this role. The Barista is also expected to manage cash transactions efficiently and promote upselling by recommending additional menu items such as pastries and snacks. This role demands excellent customer service skills, a friendly demeanor, and the ability to work well in a fast-paced environment. The position offers an exciting opportunity to join a talented and dynamic team committed to delivering legendary hospitality. Employees enjoy a comprehensive benefits package provided by Davidson Hospitality Group, the parent company, which includes medical, dental, vision coverage, and much more. This full-time role not only offers competitive compensation but also promises ample chances for personal and professional growth within the hospitality industry.
Job Requirements
- High school diploma or equivalent
- Previous experience as a barista or in a similar role preferred
- Knowledge of coffee brewing techniques and equipment
- Excellent customer service skills
- Ability to work in a fast-paced environment
- Attention to detail
- Ability to maintain a clean and organized work area
- Ability to work a flexible schedule including weekends and holidays
- Willingness to learn and adapt to new recipes and techniques
- Prior cash handling experience
Job Qualifications
- Previous experience as a barista or in a similar role preferred
- Knowledge of coffee brewing techniques and equipment
- Familiarity with various coffee beans and blends helpful
- Excellent customer service skills
- Ability to work in a fast-paced environment
- Attention to detail and ability to maintain a clean and organized work area
- Ability to work a flexible schedule including weekends and holidays
- Willingness to learn and adapt to new recipes and techniques
- Prior cash handling experience
Job Duties
- Prepare and serve a variety of coffee beverages including espressos lattes and cappuccinos
- Engage with customers taking their orders and providing recommendations
- Create latte art and ensure each drink is beautifully presented
- Maintain a clean and organized work area including coffee machines and equipment
- Follow health and safety guidelines to ensure the quality and freshness of coffee products
- Upsell additional items such as pastries snacks or merchandise
- Handle cash transactions and operate the cash register accurately
- Provide friendly and efficient customer service ensuring each guest feels welcomed and valued
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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