Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $19.30
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Equal opportunity employer
inclusive work environment
Job Description
Marriott International is a globally renowned leader in the hospitality industry, famous for its extensive portfolio of hotel brands and commitment to delivering exceptional guest experiences. Among its various esteemed brands is JW Marriott, part of the luxury segment, offering distinguished properties in major gateway cities and resort destinations worldwide. JW Marriott exemplifies a dedication to associate well-being and professional growth, fostering an environment where innovation, genuine hospitality, and community thrive. Marriott International prides itself on being an equal opportunity employer that values diverse backgrounds and fosters an inclusive workplace where all associates can succeed and advance their careers.
This particular role is based within Marriott Hotels, a brand committed to elevating the art of hospitality through thoughtful and heartfelt service. Working at Marriott Hotels means embracing the promise of "Wonderful Hospitality. Always." and contributing to a legacy of excellence in guest care. As a team member, you join a collaborative, diverse, and supportive workforce that values integrity, positivity, and teamwork. The culture encourages associates to be their best selves by providing opportunities for personal and professional development through training, mentorship, and recognition.
The position available is a vital frontline role tasked with maintaining an inviting and efficient customer service environment. Responsibilities include completing opening and closing duties, managing supplies and tools, operating the cash register system, and delivering high-quality food and beverage preparation. The role demands meticulous attention to cleanliness and safety protocols to ensure guest satisfaction and adherence to company standards. Employees are expected to model professionalism in uniform and conduct while maintaining confidentiality and protecting company assets.
Beyond the operational tasks, the role is deeply rooted in fostering positive guest interactions. Associates are expected to welcome guests warmly, anticipate and address their needs, assist individuals with disabilities, and express appreciation. Effective communication skills and the ability to develop strong working relationships within the team are essential. The position also includes physical elements such as standing, walking, moving objects up to 25 pounds, and working in various spatial environments.
Ideal candidates are those with a high school diploma or GED equivalent, though no prior work or supervisory experience is required. This entry-level position offers an opportunity to grow within one of the world’s leading hospitality companies while contributing to a culture that values diversity, safety, and exceptional service. Marriott International provides a supportive environment focused on associate well-being, making it an excellent place for candidates seeking a rewarding career in hospitality.
This particular role is based within Marriott Hotels, a brand committed to elevating the art of hospitality through thoughtful and heartfelt service. Working at Marriott Hotels means embracing the promise of "Wonderful Hospitality. Always." and contributing to a legacy of excellence in guest care. As a team member, you join a collaborative, diverse, and supportive workforce that values integrity, positivity, and teamwork. The culture encourages associates to be their best selves by providing opportunities for personal and professional development through training, mentorship, and recognition.
The position available is a vital frontline role tasked with maintaining an inviting and efficient customer service environment. Responsibilities include completing opening and closing duties, managing supplies and tools, operating the cash register system, and delivering high-quality food and beverage preparation. The role demands meticulous attention to cleanliness and safety protocols to ensure guest satisfaction and adherence to company standards. Employees are expected to model professionalism in uniform and conduct while maintaining confidentiality and protecting company assets.
Beyond the operational tasks, the role is deeply rooted in fostering positive guest interactions. Associates are expected to welcome guests warmly, anticipate and address their needs, assist individuals with disabilities, and express appreciation. Effective communication skills and the ability to develop strong working relationships within the team are essential. The position also includes physical elements such as standing, walking, moving objects up to 25 pounds, and working in various spatial environments.
Ideal candidates are those with a high school diploma or GED equivalent, though no prior work or supervisory experience is required. This entry-level position offers an opportunity to grow within one of the world’s leading hospitality companies while contributing to a culture that values diversity, safety, and exceptional service. Marriott International provides a supportive environment focused on associate well-being, making it an excellent place for candidates seeking a rewarding career in hospitality.
Job Requirements
- High school diploma or GED equivalent
- ability to perform opening and closing duties
- ability to input orders and operate cash register systems
- capability to prepare food and coffee beverages
- adherence to safety and security policies
- maintain professional appearance
- strong communication skills
- physical ability to lift up to 25 pounds and stand or walk for long periods
- willingness to assist guests and maintain positive team relations
- ability to complete safety training and certifications
Job Qualifications
- High school diploma or GED equivalent
- no related work experience required
- no supervisory experience required
- strong communication skills
- ability to work in a fast-paced environment
- customer service oriented
- ability to perform physical duties such as lifting and standing for long periods
- willingness to follow safety procedures
- ability to work in a team environment
Job Duties
- Complete opening and closing duties including setting up necessary supplies and tools
- clean all equipment and areas
- lock doors
- set up, stock, and maintain work areas
- input orders into cash register system and collect payment from customers
- take orders, record in MICROS system and prepare food and coffee beverages
- ensure appliances are turned on and off at appropriate times
- bus coffee cart areas and tables
- clean dishes, utensils, work areas, tables and equipment throughout the day
- obtain change required for expected business level
- count bank at end of shift
- complete designated cashier reports
- resolve discrepancies
- drop off receipts
- secure bank
- follow all company and safety policies and procedures
- report accidents, injuries and unsafe work conditions
- complete safety training and certifications
- maintain clean and professional uniform and personal appearance
- maintain confidentiality of proprietary information
- protect company assets
- welcome and acknowledge guests according to company standards
- anticipate and address guest service needs
- assist individuals with disabilities
- thank guests with genuine appreciation
- communicate clearly and professionally
- develop and maintain positive working relationships with others
- support team to reach common goals
- ensure adherence to quality expectations and standards
- visually inspect tools, equipment or machines to identify defects
- perform physical tasks such as standing, sitting, walking for extended periods
- move, lift, carry, push, pull and place objects weighing up to 25 pounds
- perform other reasonable duties as requested by supervisors
Job Criteria
Experience
No experience required
Job Location
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