Barista

SSP America is a leading operator of food and beverage outlets in travel locations, including airports and railway stations across North America. With a strong commitment to delivering outstanding customer service and creating great dining experiences for travelers, SSP America has established itself as a top employer in the hospitality and food service sector. Their focus on quality, innovation, and community engagement has helped them develop a dynamic work environment that values career growth and employee satisfaction. SSP America is renowned for its diverse portfolio of brands and its dedication to sustainable practices in the foodservice industry. They offer numerous benefits to their employees, prioritizing work-life balance and professional development opportunities. The company operates various cafes, bars, and quick-service restaurants in bustling transit hubs, aiming to provide travelers with convenient, high-quality food and beverage options in fast-paced environments.

SSP America is currently hiring a full-time Barista to join their team at a coffee shop located inside Phoenix International Airport. This position offers an hourly wage of $24.95 plus daily tips, making it a competitive opportunity for individuals seeking steady employment with growth potential in the food service industry. Along with a generous salary, employees receive benefits such as two weeks of paid vacation, referral bonuses, and an employer-paid contribution of 95% toward benefits. SSP America also promotes career development and offers opportunities for advancement within the company, encouraging Baristas to enhance their skills and grow professionally.

As a Barista at SSP America, you will play a key role in delivering excellent guest service by greeting customers warmly, accurately processing orders through the point of sale system, and efficiently serving a variety of hot, cold, and frozen drinks alongside a range of food items. The role requires following strict recipes and portion controls to ensure product quality and consistency, as well as maintaining cleanliness and adhering to health standards by completing designated checklists and cleaning tasks. You will be expected to work in a fast-paced, dynamic environment typical of airport settings, which demands excellent communication skills, attention to detail, and the ability to multitask effectively. The position also requires standing for long periods and working in confined spaces, reflecting the physical nature of the job.

The ideal candidate will have at least one year of experience in a foodservice environment and possess solid customer service skills, enabling them to handle guest interactions professionally and efficiently. Proficiency in verbal and written English is necessary for clear communication and order taking. Basic mathematical skills are essential for operating the cash register, managing payments, and preparing cash drops. Additionally, the ability to memorize and promote menu items, as well as use point of sale equipment accurately, is vital for success in this role. SSP America values inclusivity and promotes equal employment opportunities, offering reasonable accommodations during the application and interview process to ensure accessibility for all candidates. Joining SSP America means becoming part of a supportive team that values diversity, professional growth, and delivering exceptional service to every guest.