Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $16.50
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
voluntary benefits

Job Description

TouchPoint Support Services, a division of Compass Healthcare and part of the larger Compass Group, is dedicated to delivering exceptional hospitality services at Ascension Health hospitals across the United States. Operating at the intersection of healthcare and hospitality, TouchPoint focuses on creating positive and memorable experiences for patients, their families, and visitors. This role is based in Jenks, Oklahoma, at the Ascension Saint John Jenks facility located at 3029 West Main Street. The position advertised is for a part-time Barista, offering a flexible schedule that includes AM shifts, weekends, and varying hours, ideal for individuals seeking a balanced work-life schedule.

Compass Group, the parent company, is a global leader in foodservice management, celebrated for its commitment to quality, service excellence, and employee development. TouchPoint embodies these values by fostering an environment where associates are empowered to grow professionally while making impactful contributions in a healthcare setting. Associates at TouchPoint are not only employees but active participants in a mission to improve the health and wellbeing of vulnerable populations through attentive service and compassionate care.

This Barista role is pivotal in maintaining the quality and presentation of beverages and related food items served within the hospital's café setting. Responsibilities include preparing espresso drinks following established recipes and standards, handling cash and electronic payments efficiently, and ensuring that the food and beverage service area is orderly and compliant with food safety and HACCP guidelines. Excellent customer service skills are essential, as this role requires courteous interaction and communication with customers to ensure satisfaction and address any concerns.

The part-time Barista will work closely with the catering and foodservice teams to maintain inventory, replenish supplies, and uphold the cleanliness and sanitation of equipment and service areas. This position is well-suited for individuals with prior barista or customer service experience who enjoy a dynamic, fast-paced environment and value teamwork. Training and career growth opportunities are provided, allowing employees to develop their skills and advance within the Compass healthcare hospitality framework.

The pay range for this part-time position is $15.00 to $16.50 per hour, reflecting Compass Group's commitment to offering competitive wages. Employees benefit from a comprehensive package that includes retirement plans, health and wellness programs, and a range of voluntary benefits. These perks enhance employee well-being and underscore the company's dedication to supporting its team members both personally and professionally.

Working at TouchPoint, part of Ascension Health and Compass Group, offers more than just a job; it offers a career aligned with purposeful service. The role of Barista is essential in creating moments that matter within a healthcare environment, supporting the overall mission to improve the health outcomes of patients through outstanding hospitality. This is a fantastic opportunity for individuals passionate about serving others, interested in the hospitality industry within healthcare, and looking for a role that offers stability, growth, and meaningful work.

Job Requirements

  • high school diploma or equivalent
  • prior barista or customer service experience preferred
  • ability to work part time including weekends and varied hours
  • reliable and punctual
  • ability to stand for extended periods
  • ability to communicate effectively with customers and team members
  • ability to follow food safety and sanitation protocols

Job Qualifications

  • prior barista or customer service experience preferred
  • ability to work part time with flexible scheduling including weekends
  • strong interpersonal and communication skills
  • ability to handle cash and operate POS systems
  • knowledge of food safety and HACCP guidelines
  • commitment to customer service excellence
  • ability to maintain cleanliness and sanitation standards

Job Duties

  • prepares espresso orders for customers and catering using standard measures and recipes
  • enters orders accurately into POS device
  • accepts cash and charge payments
  • replenishes condiments, beverages and general supplies while maintaining cleanliness of service area
  • ensures proper presentation, portion control and maintenance of proper serving temperatures
  • follows HACCP standards
  • maintains sanitation and orderliness of all equipment, supplies and utensils
  • ensures proper food preparation by using approved recipes and following prescribed production standards
  • keeps display equipment clean and free of debris during meal service
  • cleans equipment and workstation thoroughly before leaving the area for other assignments
  • greets customers courteously and interacts in a manner to ensure customer satisfaction
  • relays relevant concerns from customers to supervisors
  • serves customers quickly and efficiently and prevents delays in serving lines
  • demonstrates a complete understanding of daily menu items and accurately explains them to customers
  • serves as an advocate of selling techniques to the customer by establishing good communication and assisting in the buying decision-making process
  • ensures all display foods are merchandised attractively per standards
  • serves food neatly and attractively per standard
  • performs other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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