Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $14.75 - $16.75
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Employee Discounts
Opportunities for advancement
Training and Development
friendly work environment

Job Description

Scooter's Coffee is a distinguished specialty coffee company that was established in 1998 and has rapidly grown to become one of the industry's premier brands. Known for its commitment to sustainably sourced ingredients, Scooter's Coffee handcrafts every beverage to perfection, ensuring a unique and high-quality experience with every cup. The company holds firm to its core values of integrity, love, humility, and courage, striving to create meaningful connections and memorable experiences in the lives of every customer they serve. As a company dedicated to simplicity and excellence, Scooter's Coffee continues to expand while maintaining the highest standards in the specialty coffee segment.

Working at Scooter's Coffee means joining a passionate and talented team committed to delivering exceptional customer service and quality products. This particular role is with a franchisee of Scooter's Coffee, which means that while you will be part of the broader Scooter's Coffee brand, your direct employer will be an independent business owner. Franchisees have the autonomy to set their own terms of employment, including wages and benefit programs, which can vary. As a Barista at Scooter's Coffee, you will be at the heart of the customer experience, tasked with creating a friendly and welcoming atmosphere that ensures every patron feels appreciated and valued.

The Barista position is both rewarding and dynamic, designed for individuals who thrive in customer-focused environments and enjoy working with high-quality products. Your primary responsibility will be to provide fast, friendly service combined with consistent quality in every drink and food item you prepare. By adhering to company procedures and maintaining strict food safety and sanitation standards, you will help uphold the Scooter's Coffee brand reputation.

In this role, you will greet each customer with warmth, engage them with knowledge about the menu, and use suggestive selling techniques to enhance their experience by promoting gift cards, additional products, and merchandise. Efficient cash handling and order processing are crucial to maintaining a smooth workflow, as is following established guidelines for speed and presentation of drinks. Moreover, you will ensure that all equipment remains clean and properly functioning, contributing to a safe and efficient working environment.

Beyond direct customer service, your responsibilities will include restocking supplies, maintaining cleanliness in both customer and coworker areas, and demonstrating genuine appreciation and respect for everyone you interact with. This position offers an excellent opportunity for those passionate about coffee and customer service to grow professionally in a supportive and values-driven company environment. If you are looking for a position where your interpersonal skills and attention to detail can shine, the Barista role at Scooter's Coffee offers an engaging and fulfilling career path.

Job Requirements

  • High school diploma or equivalent
  • Ability to handle cash transactions accurately
  • Must be able to stand for extended periods
  • Flexibility to work various shifts including weekends and holidays
  • Ability to follow company procedures and food safety standards
  • Positive attitude and a friendly demeanor
  • Reliable and punctual

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in customer service or barista role preferred
  • Ability to communicate clearly and effectively
  • Basic math skills for handling transactions
  • Willingness to learn and adhere to food safety protocols
  • Team-oriented mindset
  • Strong interpersonal and customer service skills

Job Duties

  • Greet and connect with each customer
  • Welcome questions and seek opportunities to educate on our products
  • Suggestively sell gift cards, complementary/additional products, and merchandise
  • Solicit order, enter sale, and process payment in a timely and friendly fashion
  • Manage cash drawer, following established cash handling procedures
  • Serve all customer orders according to recipe and aesthetic guidelines
  • Deliver products within established speed of service guidelines and identify drink upon delivery
  • Operate and maintain cleanliness of all store equipment
  • Optimize workflow efficiency by restocking workstations, food, supplies, and merchandise
  • Maintain cleanliness of coworker and customer areas
  • Demonstrate genuine appreciation to each customer

Job Criteria

Experience

Entry Level (1-2 years)


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