Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $20.00
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Work Schedule

Day Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Additional medical leave
Life ad and d
Employee assistance program
401(K) Plan with Employer Matching
vacation accrual
Personal day after one year
Paid holidays
Paid sick leave
Parking pass or transit subsidy
meal plan

Job Description

SSP America is a prominent operator of several restaurant locations within Spokane International Airport, known for managing a diverse portfolio of dining establishments including local favorites such as Fir & Pine, Puerto Tacos and Tortas, and Thomas Hammer Coffee Roasters. As a company specializing in food service within high-traffic transportation hubs, SSP America focuses on delivering exceptional culinary and customer service experiences to travelers who rely on quality dining options while on the move. Their commitment extends beyond providing great food and beverages; they emphasize creating friendly, welcoming environments that cater to the unique needs of airport customers. SSP America prides itself on its dynamic team culture and dedication to employee growth and satisfaction, making it an attractive employer for those passionate about the hospitality industry and who thrive in fast-paced settings.

The role offered is a full-time Barista position starting with a morning shift at 3:00 a.m. and compensates at a rate of $20.00 per hour. This role is integral to SSP America's commitment to excellent guest service, focusing on preparing, serving, and selling various beverage options including coffee and tea, which is crucial for travelers seeking their caffeine fix at the airport. Baristas at SSP America are responsible for greeting guests warmly and professionally, accurately processing orders through the POS system, handling cash transactions, and serving a broad assortment of cold, frozen, and hot beverages alongside selected food items. The role demands strict adherence to recipe standards and portion controls to ensure consistency and quality of products served. Additionally, this position includes tasks like performing cleaning duties to maintain health standards and completing operational checklists to guarantee smooth daily running of the store. This role is suitable for individuals with previous experience in quick service restaurants, coffee shops, or fast-casual dining contexts who thrive in customer-facing positions and enjoy working in team-oriented environments. SSP America also highlights immediate hiring for this position, underscoring the urgency and ongoing demand for reliable, enthusiastic staff members who can contribute to exceptional guest experiences from the start.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in a customer service role preferred
  • Ability to work full-time hours including early morning shifts
  • Capability to stand for extended periods
  • Must be able to follow food safety guidelines
  • Flexibility to handle multiple tasks simultaneously
  • Positive attitude and reliable work ethic

Job Qualifications

  • Previous experience in quick service restaurants, coffee or tea shops, or fast casual restaurant concepts
  • Ability to work morning shifts beginning at 3:00 a.m.
  • Strong customer service skills
  • Basic math skills for handling transactions
  • Knowledge of food safety and hygiene practices
  • Ability to work efficiently in a fast-paced environment
  • Effective communication and interpersonal skills

Job Duties

  • Greet guests in a courteous and friendly manner
  • Process orders and enter them accurately into the POS system
  • Receive payment from the customer and process change
  • Serve cold, frozen, and hot drinks as well as a wide variety of food items to guests
  • Follow all recipes and practice portion control to prepare, garnish, and present ordered items
  • Complete opening, on-going, and closing checklists as required
  • Perform general and specific cleaning tasks using standard cleaning products as assigned by supervisor to adhere to health standards
  • Other duties as assigned

Job Criteria

Experience

No experience required


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