Barista

Kootenai Health is a renowned healthcare organization dedicated to serving patients across northern Idaho and the Inland Northwest. Known for its commitment to excellence and high-quality care, Kootenai Health has earned numerous accolades, including being recognized as a Gallup Great Workplace and the No. 1 Best Place to Work in Large Healthcare Organizations. The institution also holds Magnet Status for Nursing Excellence, underscoring its dedication to clinical excellence and staff satisfaction. With a wide range of medical and support services, Kootenai Health prides itself on its outstanding reputation both as a premier healthcare provider and a leading employer in the region.

The Hospitality department at Kootenai Health plays a critical role in enhancing the patient and visitor experience. This dynamic team, consisting of approximately 120 members including executive chefs, sous chefs, cooks, baristas, clinical dietitians, nutrition technicians, guest relation associates, and hospitality services associates, provides an extensive array of support services. They manage meal preparation and delivery for patients, including those in specialized units such as youth acute and neonatal intensive care. Additionally, the team operates a café and coffee service for employees and guests while also running a robust overnight grab-and-go food service. Catering services are also offered within the hospital, alongside the stocking of units with necessary food and paper supplies. The department’s dedication to nutrition education and support is evident in the involvement of registered dietitians and infant nutrition technicians.

Within this vibrant environment, the Barista position embodies the Kootenai Health Way by delivering superior customer service and high-quality food and beverages. This role is vital in creating a positive experience for hospital staff and visitors, maintaining the standards of excellence that Kootenai Health is known for. The Barista position is scheduled from Monday to Friday, 9:00 PM to 1:00 AM, making it ideal for those who seek to contribute during evening hours.

The Barista’s responsibilities include preparing customized beverages and food items to meet customer preferences while supporting fast and efficient service. They ensure adherence to recipes, health, safety, and sanitation guidelines to maintain the quality and safety of all offerings. Maintaining a clean and orderly work environment is essential, as is engaging with customers through friendly and clear communication. The role also requires operating the point of sale system accurately and handling cash transactions. Team collaboration is encouraged by reinforcing positive performance and providing supportive coaching. The Barista must competently address the specific needs of the unit they serve, displaying flexibility and attentiveness throughout their shift.

Kootenai Health offers competitive salaries, including shift differentials for night and weekend work. Employees benefit from comprehensive medical plans, many with premiums fully covered for full-time staff and affordable options for part-time employees. Additional voluntary benefits include dental, vision, life, and pet insurance along with wellness resources and telemedicine services. There is a strong commitment to employee development through tuition assistance programs and retirement savings plans with employer matching contributions. The workplace promotes wellness and engagement with programs, fitness discounts, financial seminars, coaching, and an active employee referral program.

By joining Kootenai Health as a Barista, candidates become part of a supportive team that values excellence, compassion, and community impact. This role offers more than just a job; it is an opportunity to contribute to a high-quality healthcare system that makes a difference every day. If you are passionate about customer service, quality food and beverages, and being part of an award-winning healthcare environment, Kootenai Health invites you to apply and help uphold the standards of care that define this esteemed institution.