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Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $17.25 - $19.75
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Work Schedule

Standard Hours
Flexible
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Benefits

competitive compensation
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Student loan refinancing program

Job Description

The George Washington University Hospital (GW Hospital) stands as a premier healthcare institution recognized for delivering exceptional and compassionate medical care in the D.C. region. Consistently ranked among the best, GW Hospital was recently acknowledged by U.S. News & World Report as a Best Regional Hospital for 2023-2024, ranking 5th in the region, which encompasses surrounding areas of Maryland, Virginia, and West Virginia. This esteemed ranking is a testament to the hospital's unwavering commitment to excellence in patient outcomes, innovative treatments, and comprehensive medical services. The hospital carries prestigious recognitions such as High Performing status in critical specialty areas, including Neurology and Neuroscience, along with superior performance in ten procedures like COPD, diabetes, heart attack, heart failure, pneumonia, and stroke. Moreover, GW Hospital is distinguished as the sole hospital in Washington, D.C., to receive the American College of Cardiology’s National Cardiovascular Data Registry Chest Pain–Myocardial Infarction Registry Platinum Performance Achievement Award for 2023. These accolades underscore the hospital’s dedication to quality care, research, and education.

Universal Health Services (UHS), the parent company, is among the nation's leading healthcare service providers. With a robust presence including 28 acute care hospitals and hundreds of behavioral health and outpatient facilities across the U.S., Washington D.C., Puerto Rico, and the United Kingdom, UHS has grown into a Fortune 500 corporation, employing over 99,000 professionals dedicated to improving health outcomes everywhere they operate. GW Hospital benefits tremendously from UHS’s scale, resources, and shared commitment to patient-centered care.

The Barista role at GW Hospital offers a unique opportunity to blend exceptional customer service with operational efficiency in a dynamic healthcare environment. As a Barista, you will be responsible for crafting high-quality, hand-prepared beverages including coffee and tea to meet specific customer preferences. This role demands not only beverage preparation skills but a commitment to creating a welcoming, positive experience for patients, visitors, and staff. Operating cash registers and credit card machines accurately and handling customer questions or concerns gracefully are integral aspects of the position. The Barista supports swift service delivery while fostering customer loyalty through professional conduct and congenial interactions.

This position is ideal for individuals who enjoy customer-facing roles, thrive in fast-paced environments, and take pride in attention to detail and consistency in service. The position offers competitive compensation alongside generous paid time off, comprehensive medical benefits including dental and vision plans, a 401(k) plan with company matching, and unique opportunities for career development within UHS and its extensive subsidiary network. Additional benefits include access to the SoFi Student Loan Refinancing Program, underscoring the employer’s commitment to employees' financial wellness and long-term success.

By joining GW Hospital in this hospitality role, you become a vital part of a broader healthcare mission. The hospital is not only committed to clinical excellence but also to providing world-class service and advanced medical technology within an academic medical center focused on education and research. Employees in this role contribute to creating a comfortable, positive space conducive to healing and support for patients and their families. The role requires certification through the Starbucks Barista Basics Training within the first 30 days of employment, ensuring all team members uphold the highest standards in beverage preparation and customer service.

Overall, the Barista role at GW Hospital presents a rewarding employment opportunity within a renowned healthcare provider dedicated to making a difference in the lives of its community members. This role is well suited for those passionate about service, eager to develop their skills, and enthusiastic about supporting a top-rated hospital environment.

Job Requirements

  • High school diploma, GED or equivalent experience
  • Completion and certification of Starbucks Barista Basics Training within 30 days
  • Ability to present self professionally with honesty and integrity
  • Ability to communicate positively and respectfully with others
  • Ability to learn quickly, multitask and think independently
  • Knowledge of food preparation and sanitation preferred
  • Ability to use a computer
  • Effective communication and interpersonal skills

Job Qualifications

  • High school diploma, GED or equivalent experience
  • Customer service experience preferred
  • Knowledge of food preparation, sanitation standards, and inventory control preferred
  • Completion and certification of Starbucks Barista Basics Training required within 30 days of hire
  • Professional demeanor with honesty and integrity
  • Effective verbal and written communication skills
  • Ability to maintain confidentiality
  • Ability to adapt to changing priorities
  • Ability to learn quickly and multitask
  • Computer literacy

Job Duties

  • Prepare hand-crafted coffee and tea beverages to customer specifications
  • Operate cash register and credit card machines accurately
  • Provide exceptional customer service and address customer questions or concerns
  • Maintain cleanliness and sanitation of the beverage preparation area
  • Ensure speedy delivery of drinks to support customer satisfaction
  • Communicate professionally and respectfully with co-workers, staff, and customers
  • Adhere to established food preparation, sanitation, and inventory control standards

Job Criteria

Experience

Entry Level (1-2 years)


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