Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.00 - $14.50
Work Schedule
Standard Hours
Benefits
401k
Paid training
employee discount
Employee Referral Program
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Tailwind Concessions is a dynamic and customer-focused company specializing in providing high-quality food and beverage services within the travel and airport concessions industry. With a commitment to excellence, Tailwind Concessions creates welcoming environments where travelers can enjoy delicious coffee and snacks while receiving friendly and professional service. Known for their dedication to employee growth and diversity, Tailwind offers a supportive workspace that values the contributions of every team member and encourages a culture of respect and inclusion. The company is proud to be an equal opportunity employer that supports veterans and military families, reflecting its commitment to community and ethical business practices.
The Barista/Cashier position at Tailwind Concessions is an exciting opportunity for individuals who are motivated, detail-oriented, and passionate about delivering exceptional customer service. As a Barista, you will play an essential role in shaping the overall experience by greeting customers warmly, preparing a variety of coffee and espresso drinks to Tailwind’s high standards, and maintaining a clean and organized work area. You will also be responsible for accurately processing transactions using point of sale systems, ensuring smooth and efficient operations. This role requires strong interpersonal skills to engage guests positively, answer questions about menu items, make recommendations, and resolve any concerns promptly.
This role is perfect for someone who enjoys working in a fast-paced environment and values teamwork as well as personal accountability. As part of the Tailwind team, you will collaborate closely with others to maintain a seamless operation that keeps customers satisfied and encourages loyalty. Attention to detail and the ability to multitask are key traits that will help you succeed in this role. The company also emphasizes the importance of reliability, as team members must be punctual and able to pass TSA background checks to work in airport settings.
Tailwind Concessions offers competitive benefits including 401k plans, paid training, employee discounts, and health, dental, and vision insurance for full-time employees. The Barista role also serves as a stepping stone for career advancement within the company, making it an ideal position for those looking to build skills in customer service and hospitality.
The Barista/Cashier position at Tailwind Concessions is an exciting opportunity for individuals who are motivated, detail-oriented, and passionate about delivering exceptional customer service. As a Barista, you will play an essential role in shaping the overall experience by greeting customers warmly, preparing a variety of coffee and espresso drinks to Tailwind’s high standards, and maintaining a clean and organized work area. You will also be responsible for accurately processing transactions using point of sale systems, ensuring smooth and efficient operations. This role requires strong interpersonal skills to engage guests positively, answer questions about menu items, make recommendations, and resolve any concerns promptly.
This role is perfect for someone who enjoys working in a fast-paced environment and values teamwork as well as personal accountability. As part of the Tailwind team, you will collaborate closely with others to maintain a seamless operation that keeps customers satisfied and encourages loyalty. Attention to detail and the ability to multitask are key traits that will help you succeed in this role. The company also emphasizes the importance of reliability, as team members must be punctual and able to pass TSA background checks to work in airport settings.
Tailwind Concessions offers competitive benefits including 401k plans, paid training, employee discounts, and health, dental, and vision insurance for full-time employees. The Barista role also serves as a stepping stone for career advancement within the company, making it an ideal position for those looking to build skills in customer service and hospitality.
Job Requirements
- Must be able to pass a TSA background check to receive an airport badge
- Must have reliable transportation and the ability to be punctual
Job Qualifications
- Experience with point of sale systems
- Previous experience in cash handling and customer service
- Barista experience preferred
Job Duties
- Greet customers warmly and take their orders with a smile
- Process customer transactions accurately and efficiently using a cash register and point of sale system
- Provide exceptional customer service by greeting customers, answering questions and resolving issues
- Prepare and serve coffee, espresso drinks, and other beverages according to our standards
- Maintain a clean and organized workspace
- Assist with inventory management and restocking supplies
- Provide information about menu items and make recommendations
- Collaborate with team members to ensure a smooth operation
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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