Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $7.50 - $10.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Ongoing Management and leadership training opportunities
Employee retail and shift discounts
Prize opportunities through national contests
Local awards and recognition
Regional awards and recognition
National awards and recognition

Job Description

PJ's Coffee of New Orleans is a renowned coffee company founded in 1978 by Phyllis Jordan, a pioneer who revolutionized the coffee industry by emphasizing better beans, superior roasting techniques, and a deep passion for the art of coffee making. Over the years, PJ's Coffee has grown into a beloved brand known for serving a wide variety of hot, iced, and frozen coffee beverages using only the top 1% of Arabica beans. The company also offers organic teas and fresh breakfast pastries, emphasizing quality and customer satisfaction. Today, PJ's Coffee operates more than 145 stores domestically and internationally, including four locations outside the United States. Their signature product, the PJ's Original Cold Brew Iced Coffee, is brewed daily using a unique cold-drip process that maintains the flavor and strength of the beans while reducing acidity by two-thirds. This special process, developed by the founder and used at all PJ's locations, has earned the brand a dedicated following among coffee enthusiasts.

The barista role at PJ's Coffee is pivotal in delivering this experience. As a barista, you will be the master craftsman behind all beverage and food items offered by PJ's Coffee. This position demands a commitment to excellent customer service, product knowledge, and the ability to foster a welcoming and positive environment for both customers and staff. The barista embodies the integrity and reputation of the PJ's brand and the specific store where they are employed. They are expected to follow established procedures, maintain store aesthetics, ensure safety and sanitation compliance, and contribute actively to the team’s success. Training is provided to ensure every barista upholds the quality standards that make PJ's Coffee unique. PJ's Coffee values growth-minded individuals and expects employees in this role to be dedicated not only to their immediate responsibilities but also to advancing within the company. With competitive pay of $7.50 to $10.00 per hour, this role offers an excellent opportunity for those passionate about coffee and exceptional customer service to launch or grow their career in a supportive and expanding business environment.

Job Requirements

  • minimum age of 16 years
  • willingness to work early morning shifts
  • effective initiative and leadership demonstration
  • ability to provide professional references
  • ability to work in fast-paced environments
  • strong communication skills
  • commitment to safety and company policies

Job Qualifications

  • barista experience is not required as comprehensive training is provided
  • outgoing and engaging personality
  • exceptional communication and relationship-building skills
  • ability to multi-task and work effectively in a fast-paced, team environment
  • ability to communicate through various channels including email, phone, project management software, and conference calls if necessary

Job Duties

  • present a positive image of PJ's customers and coworkers
  • proactively suggest new beverages, drink enhancements, snacks, and pastries to improve overall customer experience and knowledge
  • prepare all beverages and food items to meet PJ's Coffee specifications and ensure customer satisfaction
  • ensure the store offers excellent customer service including staff operation and store upkeep
  • follow cash handling procedures accurately
  • maintain sanitary, safety, and aesthetic standards of the store through daily checklists and inventory management
  • alert management about operational needs, equipment failures, and necessary improvements
  • enforce and abide by company policies, procedures, and safety rules
  • attend training sessions to increase coffee knowledge and apply learned skills

Job Criteria

Experience

No experience required


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