Barista

Coach is a renowned global fashion house established in New York in 1941. Over the decades, Coach has evolved into a prestigious brand known for its exquisite craftsmanship and timeless designs, specializing in luxury handbags, accessories, and ready-to-wear collections. As part of the Tapestry portfolio, a global house of brands committed to innovation and inclusivity, Coach maintains a spirit of creativity and courage that is deeply inspired by its hometown of New York. The brand’s mission embraces the idea of making beautiful, lasting products that empower individuals to be their authentic selves. Coach is recognized globally for its dedication to quality, creativity, and customer-centric experiences and has built a loyal customer base through unique product offerings and exceptional service.

This role is for a Barista within Coach Coffee Shops, a part of the experiential retail environment that brings together the brand’s lifestyle aesthetics with an inviting hospitality element. This hourly position includes tips and is designed for individuals who are passionate about delivering outstanding customer service in a fast-paced environment. The Barista will be responsible for preparing and serving coffee and food items, crafting beverages with care, and creating memorable experiences for guests that align with the Coach brand’s high standards.

The ideal candidate will have a strong knowledge of various coffee types, brewing methods, and customization options to cater to customer preferences. The Barista will demonstrate excellent guest engagement skills, warmly welcoming customers and providing personalized recommendations to enhance their experience. This role is also integral in maintaining operational excellence, which includes managing cleanliness, ensuring food safety standards, and supporting visual merchandising and floor set standards to uphold the store’s aesthetics.

Team collaboration is another key aspect of this role, as the Barista will work closely with other team members to ensure a seamless guest experience, share selling strategies, and celebrate successes. The Barista’s responsibilities include operating espresso machines, grinders, and ovens to prepare handcrafted beverages that meet recipe and customer specifications. This position requires flexibility to work various shifts including early mornings, evenings, weekends, and holidays.

In addition to practical barista duties, the role involves embodying Coach’s core competencies such as courage, creativity, customer focus, dealing with ambiguity, drive for results, interpersonal savvy, and learning on the fly. These competencies reflect the company’s culture of openness, innovation, and dedication to superior service. Candidates who thrive in dynamic environments, embrace continuous learning, and enjoy building meaningful customer relationships will find this role rewarding.

Coach is committed to equal opportunity employment and creating an inclusive workplace where all employees are valued regardless of age, sex, race, religious beliefs, or any other legally protected characteristics. Coach offers a competitive base pay range of $17.00 to $20.00 per hour plus tips, and provides comprehensive benefits including health, dental, and vision insurance, life and disability insurance, 401(k) savings plans, paid time off, and employee discounts.

Joining Coach as a Barista means becoming part of a global brand that values heritage and craftsmanship while delivering a unique customer experience inspired by the energy and diversity of New York City.