Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $15.00 - $17.25
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Work Schedule

Flexible
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Benefits

employee discount
flexible schedule
Training and development opportunities
Supportive team environment
Opportunity for growth

Job Description

Scooter's Coffee, established in 1998, has emerged as one of the premier specialty coffee companies in the industry, widely recognized for its commitment to simplicity and quality. As one of the fastest-growing specialty coffee brands, Scooter's Coffee prides itself on using sustainably-sourced ingredients, handcrafted to perfection. The company culture is deeply rooted in core values such as integrity, love, humility, and courage. These values guide every interaction and product, ensuring each customer experiences something truly special every time they visit one of their locations. The company focuses on creating meaningful connections and providing an amazing experience in each life they touch, which helps it stand out in the crowded coffee market. Working with Scooter's Coffee not only means joining a brand committed to quality and service but also aligning with a mission that emphasizes community, sustainability, and passion for great coffee.

The role of a Barista at Scooter's Coffee is critical in delivering the company's promise of memorable customer experiences. This position involves providing fast, friendly service while ensuring consistent, high-quality products are served. The Barista is responsible for performing all duties in strict adherence to the company's processes and procedures, maintaining all food safety and sanitation standards. This role requires attention to detail, speed, and a genuine ability to connect with customers. Through a combination of welcoming interactions and expert product knowledge, the Barista plays an essential role in educating customers and enhancing their experience.

A day in the life of a Scooter's Coffee Barista includes greeting and connecting with each customer, answering questions, and suggesting complementary products or gift cards to increase sales. The Barista manages the cash drawer, processes payments accurately, and ensures every order is prepared according to recipe and aesthetic guidelines. Delivering drinks promptly and correctly identifying each beverage upon delivery is paramount to maintaining the company’s high standards for speed and accuracy. The Barista also contributes to the smooth operation of the store by maintaining equipment cleanliness and restocking workstations and merchandise efficiently.

The ideal candidate for this position has a passion for people and thrives in a fast-paced, team-oriented environment. They must be dependable, energetic, and flexible, with a strong ability to learn quickly and manage multiple responsibilities simultaneously. Commitment to mastering brand-specific recipes and techniques is essential to maintaining consistency across all locations. While the role is dynamic and requires problem-solving skills, it is also rewarding for those who enjoy engaging with customers and being part of a community-focused brand.

It should be noted that when hired, you will be working for a franchisee of Scooter's Coffee. Franchisees are independent business owners who determine their own terms of employment, including wages and benefits, which can vary from one location to another. This role offers an opportunity to join a growing brand with a solid reputation for quality and a supportive company culture that values its employees and customers alike.

Job Requirements

  • High school diploma or equivalent
  • previous experience in a customer service or food service role preferred
  • ability to stand for extended periods
  • strong communication skills
  • basic math skills for handling transactions
  • ability to follow safety and sanitation guidelines
  • ability to work early mornings, weekends, and holidays

Job Qualifications

  • Passion for people
  • ability to work cooperatively in a team environment
  • commitment to master brand recipes and techniques
  • dependability
  • energetic, fast-paced, flexible work style
  • ability to learn quickly, problem solve, and handle multiple duties

Job Duties

  • Greet and connect with each customer
  • welcome questions and seek opportunities to educate on products
  • suggestively sell gift cards, complementary/additional products, and merchandise
  • solicit order, enter sale, and process payment in a timely and friendly fashion
  • manage cash drawer following established cash handling procedures
  • serve all customer orders according to recipe and aesthetic guidelines
  • deliver products within established speed of service guidelines and identify drink upon delivery
  • operate and maintain cleanliness of all store equipment
  • optimize workflow efficiency by restocking workstations, food, supplies, and merchandise
  • maintain cleanliness of coworker and customer areas
  • demonstrate genuine appreciation to each customer

Job Criteria

Experience

Entry Level (1-2 years)


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