Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.25 - $17.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Professional development opportunities
Employee wellness programs
Life insurance
Job Description
The Scottsdale Marriott at McDowell Mountains is a premier hotel located in Scottsdale, Arizona, known for offering a blend of comfort, luxury, and excellent guest services in an inviting desert mountain setting. This Marriott property caters to both business travelers and vacationers, providing a range of amenities that include comfortable accommodations, meeting spaces, and dining options. As part of the global Marriott International brand, the Scottsdale Marriott upholds high standards in hospitality, guest experience, and quality, making it a coveted place to work for individuals wishing to build or expand their careers in the hospitality and food and beverage industry. The hotel is conveniently situated at 16770 N Perimeter Dr in Scottsdale, close to major attractions and business hubs, thus attracting a diverse clientele.
The role available at the Scottsdale Marriott at McDowell Mountains is a full-time Food and Beverage team member position, specifically within the non-management category. This role is crucial in ensuring guests receive timely, courteous, and efficient service from the food and beverage outlets within the hotel, including coffee and snack stations. The position entails a variety of responsibilities from opening and closing duties, stocking and maintaining work areas, to registering orders and processing payments accurately with the MICROS system. In addition to customer interaction, this role requires attention to cleanliness, safety, and adherence to Marriott’s service standards. Employees are expected to manage equipment such as coffee makers responsibly and ensure that all operational procedures related to safety, appearance, and confidential information handling are strictly followed.
In this capacity, the employee plays a key part in the daily operations of food service, contributing significantly to guest satisfaction and overall hotel quality standards. Managing the cash bank effectively, completing all cashier reports, and securing the bank at the end of shifts encapsulate the role’s financial accountability. The role also emphasizes teamwork, professionalism, and respect for guests and colleagues alike, nurturing a positive work environment. Physical stamina is required to handle prolonged periods of standing, walking, lifting, and maneuvering in confined spaces, demonstrating the active nature of the job. The Scottsdale Marriott seeks dedicated individuals who can uphold the brand's reputation and contribute to a memorable guest experience while advancing their own careers in hospitality.
The role available at the Scottsdale Marriott at McDowell Mountains is a full-time Food and Beverage team member position, specifically within the non-management category. This role is crucial in ensuring guests receive timely, courteous, and efficient service from the food and beverage outlets within the hotel, including coffee and snack stations. The position entails a variety of responsibilities from opening and closing duties, stocking and maintaining work areas, to registering orders and processing payments accurately with the MICROS system. In addition to customer interaction, this role requires attention to cleanliness, safety, and adherence to Marriott’s service standards. Employees are expected to manage equipment such as coffee makers responsibly and ensure that all operational procedures related to safety, appearance, and confidential information handling are strictly followed.
In this capacity, the employee plays a key part in the daily operations of food service, contributing significantly to guest satisfaction and overall hotel quality standards. Managing the cash bank effectively, completing all cashier reports, and securing the bank at the end of shifts encapsulate the role’s financial accountability. The role also emphasizes teamwork, professionalism, and respect for guests and colleagues alike, nurturing a positive work environment. Physical stamina is required to handle prolonged periods of standing, walking, lifting, and maneuvering in confined spaces, demonstrating the active nature of the job. The Scottsdale Marriott seeks dedicated individuals who can uphold the brand's reputation and contribute to a memorable guest experience while advancing their own careers in hospitality.
Job Requirements
- High school diploma or G.E.D. equivalent
- No related work experience required
- Ability to stand, walk, lift, push, pull, and carry objects up to 25 pounds without assistance
- Ability to follow safety protocols
- Strong listening and communication skills
- Ability to work full-time schedule
- Willingness to complete safety training and certifications
- Reliable attendance and punctuality
- Professional appearance
- Ability to work in confined or elevated spaces
Job Qualifications
- High school diploma or G.E.D. equivalent
- No supervisory experience required
- Ability to use MICROS or similar order systems
- Strong communication skills
- Team-oriented mindset
- Ability to follow safety and security policies
- Commitment to maintaining cleanliness and quality
- Ability to work full time
- Suitable physical stamina
- Positive guest service attitude
Job Duties
- Complete opening and closing duties including setting up supplies and tools
- Clean all equipment and work areas
- Lock doors at the end of shifts
- Set up, stock, and maintain work areas
- Input orders into cash register system and collect payment from customers
- Take orders, record in MICROS system, and prepare food and coffee beverages
- Ensure appliances like coffee makers are turned on and off at appropriate times
- Bus coffee cart areas and tables
- Clean dishes, utensils, work areas, tables and equipment throughout the day
- Obtain change required for expected business levels
- Count bank at end of shift and complete cashier reports
- Resolve discrepancies and secure bank
- Follow company safety and security policies
- Report accidents, injuries, and unsafe work conditions
- Complete safety training and certifications
- Maintain clean and professional personal appearance
- Protect company assets and maintain confidentiality
- Welcome and acknowledge guests following company standards
- Anticipate and address guest service needs
- Assist individuals with disabilities
- Use clear and professional communication
- Develop positive working relationships
- Support team goals
- Ensure adherence to quality standards
- Visually verify information and inspect equipment
- Perform physically demanding tasks such as standing, walking, lifting, pushing, pulling, and placing objects weighing up to 25 pounds
- Navigate confined or elevated spaces
- Perform other duties as requested by supervisors
Job Criteria
Experience
No experience required
Job Location
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