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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.00 - $16.48
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
401(k) retirement plan
Life insurance
Tuition Reimbursement
Employee assistance program
training and career growth opportunities
Referral program
Job Description
HMSHost is a global leader in managing food and beverage services in travel venues, including airports, motorways, and transit hubs. With a strong commitment to quality and customer satisfaction, HMSHost operates in numerous locations worldwide and is internationally recognized for providing exceptional dining experiences to millions of travelers every day. Their core mission is not only to offer high-quality food and beverage options but also to ensure that every customer interaction is positive and memorable. They prioritize innovation, employee development, and sustainable practices to maintain their competitive edge in the hospitality industry. At the Knoxville Airport F&B location, HMSHost continues... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience preferred but not required
- Ability to work flexible hours including weekends and holidays
- Basic math skills
- Excellent communication skills
- Ability to stand for extended periods
- Must be authorized to work in the United States
- Willingness to comply with drug free workplace policies
Job Qualifications
- Strong social skills and ability to meet new people
- Ability to stay calm and enjoy working in a fast and exciting environment
- Quick learner with ability to pick up new skills rapidly
- Ability to understand and follow verbal and written instructions, policies and rules
- Perform basic math skills to accurately count money and make change
- Ability to work well with others to create a strong and cooperative team
Job Duties
- Greet all guests with a smile while taking food and drink orders, answering any questions, calling guests by name and thanking them for their order
- Provide and prepare quality beverages and food products consistently to all guests by adhering to recipe and presentation standards while also providing legendary service
- Stay calm during periods of high volume to keep the store operating properly and set a positive example for the team
- Operate a cash register and receive payment from guests, while following all brand and HMSHost customer service and cash handling policies and procedures
- Keep the store clean, stocked, organized and decorate customer display areas
- Act with integrity, honesty and knowledge to enhance the culture, values and mission of the brand and HMSHost while following operational policies and procedures, including those for safety and security
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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