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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $15.65
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee assistance program
Job Description
HMSHost is a global leader in managing food and beverage services at travel venues, including airports, highways, and tourist destinations. With a rich history of delivering exceptional dining experiences to travelers and guests worldwide, HMSHost prides itself on quality service, innovation, and creating memorable moments for customers on the go. As a part of the HMSHost family, employees have the opportunity to work for a well-established company known for its commitment to excellence and its dynamic working culture that values diversity, teamwork, and professional growth.
This particular position is based at Charlotte Airport within the Food and Beverage (F&B) department. The company is currently seeking enthusiastic and dedicated Baristas to join their team. This is an hourly wage role with advertised compensation starting at $15.65 per hour. The Barista role is vital within the airport's food service offering, ensuring travelers experience a warm and inviting atmosphere where they can enjoy high-quality beverages and products. This position is perfect for individuals who enjoy customer interaction, thrive in fast-paced environments, and take pride in delivering consistent, excellent service.
As a Barista at HMSHost Charlotte Airport F&B, you will be responsible for creating an outstanding customer experience by preparing and serving quality beverages, following standardized recipes and presentation guidelines, and maintaining a clean and organized work area. Your interaction with customers is crucial in setting a positive tone at the establishment and helping to build customer loyalty. You will take food and drink orders, provide friendly and efficient service, operate cash registers, and ensure that all brand and corporate policies around customer service and cash handling are meticulously followed.
The role requires strong social skills, an ability to remain calm and productive during busy periods, and a passion for learning and personal growth. Teamwork is essential, as you will contribute to a cooperative work environment and uphold the values of HMSHost, which include integrity, honesty, and respect. The position is suitable for individuals who want to be part of a vibrant team that delivers a fun and memorable experience to travelers from all over the world.
HMSHost is committed to providing equal employment opportunities. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. The workplace is drug-free and emphasizes safety and security for all employees and guests. If you have a passion for hospitality, possess great communication skills, and want to work in a dynamic and engaging environment, this Barista role at Charlotte Airport is an excellent opportunity to develop your skills and be a part of a respected industry leader.
This particular position is based at Charlotte Airport within the Food and Beverage (F&B) department. The company is currently seeking enthusiastic and dedicated Baristas to join their team. This is an hourly wage role with advertised compensation starting at $15.65 per hour. The Barista role is vital within the airport's food service offering, ensuring travelers experience a warm and inviting atmosphere where they can enjoy high-quality beverages and products. This position is perfect for individuals who enjoy customer interaction, thrive in fast-paced environments, and take pride in delivering consistent, excellent service.
As a Barista at HMSHost Charlotte Airport F&B, you will be responsible for creating an outstanding customer experience by preparing and serving quality beverages, following standardized recipes and presentation guidelines, and maintaining a clean and organized work area. Your interaction with customers is crucial in setting a positive tone at the establishment and helping to build customer loyalty. You will take food and drink orders, provide friendly and efficient service, operate cash registers, and ensure that all brand and corporate policies around customer service and cash handling are meticulously followed.
The role requires strong social skills, an ability to remain calm and productive during busy periods, and a passion for learning and personal growth. Teamwork is essential, as you will contribute to a cooperative work environment and uphold the values of HMSHost, which include integrity, honesty, and respect. The position is suitable for individuals who want to be part of a vibrant team that delivers a fun and memorable experience to travelers from all over the world.
HMSHost is committed to providing equal employment opportunities. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. The workplace is drug-free and emphasizes safety and security for all employees and guests. If you have a passion for hospitality, possess great communication skills, and want to work in a dynamic and engaging environment, this Barista role at Charlotte Airport is an excellent opportunity to develop your skills and be a part of a respected industry leader.
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service preferred
- Ability to stand for extended periods
- Ability to work flexible hours including weekends and holidays
- Effective communication skills
- Ability to handle cash transactions accurately
- Drug-free workplace compliance
Job Qualifications
- Strong social skills
- Ability to stay calm and enjoy working in a fast-paced environment
- Ability to learn new things quickly
- Ability to understand and follow verbal and written instructions, policies and rules
- Basic math skills to accurately count money and make change
- Ability to work well with others to foster a strong, cooperative team environment
Job Duties
- Greet all guests with a smile while taking food and drink orders, answering any questions, calling guests by name and thanking them for their order
- Provide and prepare quality beverages and food products consistently to all guests by adhering to recipe and presentation standards while also providing legendary service
- Stay calm during periods of high volume to keep the store operating properly and set a positive example for the team
- Operate a cash register and receive payment from guests, while following all brand and HMSHost customer service and cash handling policies and procedures
- Keep the store clean, stocked, organized and decorate customer display areas
- Act with integrity, honesty and knowledge to enhance the culture, values and mission of the brand and HMSHost while following operational policies and procedures, including those for safety and security
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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