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Barista

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $15.00 - $17.25
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Tips
flexible schedule
Training
Employee Discounts
Positive work environment

Job Description

Scooter's Coffee, established in 1998, has made a name for itself as one of the premier specialty coffee companies in the industry. Recognized as one of the fastest-growing specialty coffee brands, the company has built its reputation on simplicity and quality. At the core of Scooter's Coffee is the commitment to sustainably-sourced ingredients hand-crafted into perfect coffee experiences. The company values connecting with customers and creating memorable moments that enrich people's lives. Scooter's Coffee upholds core values of integrity, love, humility, and courage, fostering a supportive and passionate work culture. Joining Scooter's Coffee means becoming part of a team that is dedicated to delivering a consistent and exceptional customer experience while maintaining high standards in food safety and sanitation.

This particular role is for a Barista position with a franchisee of Scooter's Coffee. Franchisees operate as independent business owners and set their own terms of employment, including wages and benefits which can vary. The Barista plays a crucial role in creating a memorable customer experience by providing fast, friendly service and delivering consistent, quality products. This position requires performing all job duties in accordance with company processes and maintaining food safety and sanitation standards. Wage can vary by time of day, with nighttime and weekend shifts offering up to $15 per hour plus tips, and daytime shifts up to $16 per hour plus tips.

The Barista is the face of the store, responsible for greeting and connecting with customers, answering questions, and promoting products and gift cards. They handle order solicitation, sale processing, and manage cash drawers following cash handling procedures. Baristas serve all customer orders following recipe and presentation guidelines, deliver products quickly, and identify drinks upon delivery. They also operate and keep all store equipment clean, optimize workflow by restocking supplies and maintaining cleanliness in customer and coworker areas. A successful Barista must demonstrate energy, flexibility, dependability, and the ability to learn quickly and multitask effectively. Passion for people and a cooperative team approach are essential for thriving in this role. This position is ideal for individuals who enjoy a fast-paced work environment, take pride in customer service, and are eager to work alongside a dedicated team in the specialty coffee industry.

Job Requirements

  • Ability to greet and engage customers effectively
  • Knowledge of company processes and procedures
  • Experience handling cash and operating payment terminals
  • Ability to maintain food safety and sanitation standards
  • Capability to follow recipes and presentation guidelines
  • Availability to work nights and weekends
  • Good communication skills
  • Physical ability to restock and maintain workstations

Job Qualifications

  • Passion for people
  • Ability to work cooperatively in a team environment
  • Commitment to master brand recipes and techniques
  • Dependability
  • Energetic, fast-paced, flexible work style
  • Ability to learn quickly, problem solve, and handle multiple duties

Job Duties

  • Greet and connect with each customer
  • Welcome questions and seek opportunities to educate on products
  • Suggestively sell gift cards, complementary or additional products, and merchandise
  • Solicit order, enter sale, and process payment in a timely and friendly fashion
  • Manage cash drawer, following established cash handling procedures
  • Serve all customer orders according to recipe and aesthetic guidelines
  • Deliver products within established speed of service guidelines and identify drink upon delivery
  • Operate and maintain cleanliness of all store equipment
  • Optimize workflow efficiency by restocking workstations, food, supplies, and merchandise
  • Maintain cleanliness of coworker and customer areas
  • Demonstrate genuine appreciation to each customer

Job Criteria

Experience

Entry Level (1-2 years)


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